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Restaurant Operations Manager

2 months ago

Wichita Falls, Texas, United States Cotti Foods Corporation Full time
Job Description

**About Us**

Cotti Foods Corporation is a leading fast-food chain that values its employees' growth and success. We are seeking a highly motivated and experienced Assistant Manager to join our team.

Job Summary

The Assistant Manager will play a crucial role in providing an exceptional customer experience and supporting the General Manager in managing restaurant operations. This is a challenging and rewarding role that requires strong leadership, communication, and problem-solving skills.

Key Responsibilities

  • Customer Service
    • Ensure that customers receive excellent service and that their needs are met.
    • Address customer complaints and concerns in a professional and courteous manner.
  • Restaurant Operations
    • Assist the General Manager in managing restaurant operations, including inventory management, scheduling, and training.
    • Ensure that the restaurant is clean, safe, and well-maintained.
  • Team Management
    • Supervise and train a team of employees to ensure that they are meeting their job responsibilities and providing excellent customer service.
    • Conduct performance evaluations and provide feedback to employees.
  • Financial Management
    • Assist the General Manager in managing the restaurant's budget and financial plans.
    • Monitor sales and expenses to ensure that the restaurant is operating within budget.
  • Quality Control
    • Ensure that food quality and safety standards are met.
    • Conduct regular quality control checks to ensure that food is prepared and presented to a high standard.

Requirements

  • Education and Experience
    • High school diploma or equivalent required.
    • One year of experience in a supervisory or management role in the food service industry.
  • Skills and Abilities
    • Strong leadership and communication skills.
    • Ability to work in a fast-paced environment and make quick decisions.
    • Excellent customer service skills.
    • Ability to lift 10-40 pounds and stand for long periods.

Working Conditions

The Assistant Manager will work in a fast-paced restaurant environment and will be required to stand for long periods, lift heavy objects, and work in a hot kitchen environment.