UCLA Urology Administrative Support Specialist

5 days ago


Los Angeles, California, United States UCLA Health Full time
About the Role

We are seeking a highly skilled and experienced Administrative Assistant II to join our team at UCLA Health. As an Administrative Assistant II, you will play a vital role in providing exceptional support to our patients, staff, and physicians.

Responsibilities
  • Answer patient phone calls, screen, and respond to inquiries in a timely and professional manner.
  • Schedule clinic appointments, confirm appointments, and assist with scheduling diagnostic tests.
  • Prepare charts and documents for clinic visits, file records, and obtain insurance pre-certifications and referral authorizations.
  • Process requests for medical records, medication refills, and disability/return-to-work forms.
Requirements
  • Demonstrated basic knowledge of physician office policies and procedures.
  • Computer skills, including word-processing, spreadsheets, and data entry.
  • Effective communication skills with medical, nursing, and administrative personnel, regulatory agencies, and study sponsors.
  • Experience operating office machines, hospital-based computer systems, and composing written memos and reports.
  • Prioritization and time management skills to complete work accurately and efficiently.
  • Superior typing skills and ability to communicate with diplomacy.
Preferred Qualifications
  • Familiarity with University's Electronic Medical Record System.
  • Knowledge of physician office billing procedures.

Salary Range: $25.60 - $36.33 Hourly. If you possess excellent communication, organizational, and technical skills, we encourage you to apply.



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