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Client Support Associate

2 months ago

Suffolk, Virginia, United States Smart Solutions Inc Full time


Smart Solutions Inc is seeking motivated individuals to become part of our team as Client Support Associates. If you are dedicated to delivering outstanding client interactions and are eager to embark on a rewarding career in a vibrant setting, we would love to connect with you.

Who You Are:
  • A personable individual with strong communication abilities.
  • Client-oriented with a commitment to effectively addressing concerns.
  • Flexible and capable of succeeding in a high-energy work atmosphere.
  • Meticulous with excellent organizational capabilities.
  • Previous experience in client support is advantageous but not mandatory.
Key Responsibilities:
  • Engage with clients through various channels to offer assistance and support.
  • Address client inquiries and challenges promptly and professionally.
  • Keep precise records of client communications and transactions.
  • Work collaboratively with colleagues to ensure a cohesive client experience.
  • Stay informed about product details and company guidelines.
Qualifications:
  • High school diploma or equivalent qualification.
  • Strong verbal and written communication skills.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Basic computer proficiency and familiarity with client support software.
  • Positive demeanor and eagerness to learn and develop in the position.
Why Join Smart Solutions Inc:
  • Comprehensive training program designed to ensure your success.
  • Opportunities for career advancement and professional growth.
  • A supportive team culture where your contributions are appreciated.
  • Competitive salary package along with benefits.