Customer Service Representative
4 days ago
Job Title: Cashier (FOH)
Job Summary:
Nando's Peri Peri is seeking a skilled and friendly Cashier to join our team. As a Cashier, you will be the face of our restaurant, providing exceptional customer service and ensuring a seamless dining experience for our guests.
Key Responsibilities:
- Customer Service: Greet customers with a smile and eye contact, verbally introduce menu items, assist customers in making decisions, and upsell items.
- Point of Sale Operations: Accurately and efficiently ring up items on the register, retrieve payment, and provide correct change as needed.
- Team Collaboration: Work with our team to exceed our guests' expectations and provide them with the Nando's experience.
- Store Maintenance: Maintain an awareness of all menu information, promotions, merchandise, and advertisements, and set up a visually appealing counter display.
- Cash Handling: Adhere to company cash handling policies, procedures, and practices, and ensure cash drawers have the correct amount of cash.
- Communication: Speak with guests to ensure satisfaction with food and service, and communicate complaints to the manager.
Requirements:
- Communication Skills: Must be able to speak clearly, read, write, and understand English to facilitate the communication process.
- Knowledge and Skills: Knowledge of menu items and service procedures, basic computational ability, and basic computer skills.
- Teamwork and Adaptability: Ability to take direction, work in a team environment, and work calmly and effectively under pressure.
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