Golf Club Membership Coordinator

2 weeks ago

Evergreen, Montana, United States Hiwan Golf Club Full time
About the Job

This role at Hiwan Golf Club is a fantastic opportunity to join a private golf and country club located in the foothills of the Rocky Mountains. We are seeking a highly organized and detail-oriented individual to assist with administrative and clerical duties, manage our reservations system, and communicate effectively with members and guests.

Key Responsibilities:
  • Greet all visitors, members, and guests in an attentive, friendly, courteous, service-oriented manner and respond to inquiries and provide direction to the correct destination.
  • Maintain regular, dependable attendance and punctuality.
  • Maintain high standards of professional appearance and grooming, including wearing proper attire and name tag when working.
  • Create various pieces of collateral using provided templates and deploy as needed.
  • Format and send Club emails to appropriate recipients.
  • Keep the Club website up to date.
  • Ensure that new events are set up correctly and deployed to the Club website and app.
  • Take photos and update social media platforms regarding activities and events.
  • Respond promptly to all emails, including those regarding inquiries and reservations and requests from members, guests, and staff in a polite and professional manner.
  • Answer the telephone in a courteous and professional manner.
  • Screen and direct calls as appropriate.
  • Take information from callers and relay messages to the appropriate departments.
  • Assist in answering basic member queries related to Club operations to the best of your ability when possible.
  • Manage and update the Club's reservations system, including events, member information, etc.
  • Keep Food & Beverage informed on the status of reservations.
  • Assist in creating seating charts for large events and serve as hostess as needed.
  • Receive mail and deliveries, sort mail, and deliver it to the Club's designated recipient.
  • Monitor member and guest access and maintain security awareness.
  • Ensure knowledge of staff movements in and out of the Club.
  • Provide general administrative and clerical support by performing general office tasks to assist the General Manager and other department heads.
  • Prepare correspondence and documents.
  • Monitor inventory relevant to the reception area.
  • Tidy and maintain the reception area, including the foyer.
Requirements:
  • High school diploma or GED required.
  • One to 3 years of receptionist, administrative assistant or related experience preferred.
  • Must have Food & Beverage experience.
  • Proficient with computer systems, including Outlook, email, Microsoft Office, and familiar with membership software.
  • Demonstrated ability to prioritize, multitask, and manage data with a high degree of accuracy.
  • Possess strong organizational, written, and oral communication skills.
  • Demonstrated results and detail-oriented, capable of working with minimal direction.
  • Excellent team player with the ability to work hands-on in a fast-paced environment.
  • Must possess the ability to maintain confidentiality and handle member and guest information in a confidential manner.
Benefits:

The successful candidate can expect a competitive salary of $55,000 per year, plus additional benefits including health insurance, paid time off, and opportunities for professional growth and development.

About Hiwan Golf Club

Hiwan Golf Club is a private golf and country club located in Evergreen, Colorado, USA. With its stunning mountain vistas and challenging emerald green fairways, Hiwan offers a unique and exclusive experience for its members. Founded in 1962, the Club has a rich history of golf tradition and has hosted numerous prestigious tournaments over the years.

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