Service Crew Member

1 week ago


Plainwell, United States Crown Ventures Inc. Full time
Position Overview:

Crown Ventures Inc. is on the lookout for a committed Service Crew Member to enhance our operational excellence. In this role, you will be integral in delivering exceptional customer service and upholding the quality standards of our establishment. Collaborating closely with Restaurant Managers and fellow team members, you will ensure that our patrons enjoy a flawless dining experience. This position reports to the General Manager, Assistant Managers, and Shift Coordinators, and involves direct engagement with both customers and operational staff.

KEY RESPONSIBILITIES:

  • Greet customers warmly, take their orders, process payments, and resolve any inquiries they may have.
  • Manage cash transactions and employ suggestive-selling techniques to enhance sales.
  • Verify the accuracy of orders prior to serving.
  • Efficiently prepare and package food and beverages.
  • Maintain cleanliness in the kitchen, dining area, and restrooms.
  • Consistently adhere to health and safety regulations.
  • Assist in unloading and restocking supplies as needed.
  • Be adaptable in operating various workstations as assigned.
  • Ensure punctuality and reliability in fulfilling scheduled shifts.
  • Follow uniform and grooming standards as set by the company.
  • Work collaboratively with team members to tackle any operational challenges.
  • Contribute to team effectiveness and support the achievement of collective objectives.
  • Address customer needs with professionalism and courtesy.
  • Maintain positive communication with customers, colleagues, and supervisors.

REQUIREMENTS:

  • Must be at least sixteen (16) years of age.
  • Willingness to undertake various responsibilities within the restaurant.
  • Ability to thrive in a fast-paced environment.
  • Effective communication and teamwork skills.
  • Proficient in diplomatically resolving customer issues.

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