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Guest Services Representative

2 months ago


Plainwell, United States Life Care Centers of America Full time

Position Overview:
As a vital member of our team at Life Care Centers of America, the Receptionist plays a crucial role in ensuring a welcoming environment for all visitors and guests. This position requires a blend of professionalism and warmth, making it essential for the Receptionist to be the first point of contact for individuals entering our facility.

Key Responsibilities:
1. Serve as the initial contact for guests and visitors, providing a friendly and professional greeting both in person and over the phone.
2. Efficiently manage the facility's telephone and paging systems to ensure smooth communication.
3. Demonstrate outstanding customer service skills and maintain a positive demeanor towards patients and their families.
4. Assist in the safe evacuation of patients during emergencies, showcasing a commitment to their well-being.

Why Join Us?
At Life Care Centers of America, we value our team members and strive to create a supportive work environment. Your role as a Receptionist is integral to our mission of providing exceptional care and service.