Restaurant Team Lead

7 days ago

Grand Island, Nebraska, United States Bosselman Food Services, Inc Full time

Job Summary:

The Restaurant Supervisor is a key member of the Bosselman Food Services, Inc. team, responsible for assisting management in the daily operations of our restaurants. This role requires a strong culinary aptitude, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities:

  • Assist in interviews, hires, and schedules of Team Members.
  • Assist Kitchen Management to maximize food quality, quick ticket times, labor efficiency, and food/supply cost minimization.
  • Ensure daily sidework is completed by staff.
  • Assist in taking daily inventory counts and verifying it with the Manager.
  • Maintain sanitation procedures.
  • Adhere to checklists and maintenance schedules.
  • Assist in receiving, verifying, and delivering of items to the proper storage areas while dating items received.
  • Rotate food products to preserve quality and control waste.
  • Assist Kitchen Management with food orders.
  • Preserve the food's value through proper ordering, rotation, and defrosting procedures.
  • Monitor food preparation and ensure the freshness of the food to only serve quality food.
  • Ensure kitchen Team Members have all the tools necessary to perform their jobs.
  • Provide proper training and retraining to all new Team Members.
  • Ensure the maintenance and cleaning of all kitchen equipment and all stock areas.
  • Understand proper sanitation procedures.
  • Generate fun and excitement through personality and positive attitude to help ensure many return visits from guests.
  • Provide friendly and competent customer service.
  • Report for work in a timely manner when scheduled.

Additional Job Duties:

  • Assist in other duties as assigned.

Supervisory Responsibilities:

  • Directly supervise 5 or more employees.

Qualifications:

  • Three to six months of restaurant, retail, or customer service experience.
  • Serv-Safe Certified.

Minimum Qualifications:

  • Strong culinary aptitude from work and/or educational experiences.
  • Effectively manage multiple tasks.
  • Ability to work in a fast-paced environment and handle stressful situations.
  • Must have PC Software experience with the ability to learn and read data from a POS System.
  • Must be highly motivated, organized, and able to handle multiple priorities while meeting deadlines.
  • Understand safe food handling and safety procedures in the kitchen.
  • Strong attention to detail with a sense of urgency.
  • Must conduct self in a professional and respectful manner at all times.
  • Must possess a positive, enthusiastic attitude to promote teamwork.
  • Must be flexible with the ability to adapt to change when required.
  • Good interpersonal communication skills.
  • Maintains confidentiality of all trade secrets, including recipes, policies, and procedures.
  • Must be well-groomed and properly attired.
  • Must be able to work special events, holidays, and weekends.
  • Must have reliable transportation and phone.
  • Must be able to communicate in English.
  • Able and willing to deliver friendly, courteous, and prompt customer service.
  • Able and willing to work cooperatively with other team members.

Physical Requirements:

  • The employee must occasionally lift and/or move up to 50 lbs.
  • While performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.

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