Ecommerce Director

2 weeks ago

Denver, Colorado, United States Clarity Telecom LLC Full time
About UsWe are Clarity Telecom LLC, a company that believes the size of the city shouldn't determine the quality of technology. We're building for you: Faster, more reliable, and without the things that get in the way of great service.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job OverviewThis is an exciting opportunity to join our team as an Ecommerce Director. You will be responsible for overseeing and optimizing our online presence. The ideal candidate will have a strong background in end-to-end website management, UX design, content creation, and web analytics.Key Responsibilities:
  • Oversee the day-to-day operations of our website experience using a content management solution (WordPress), leveraging personalization and experimentation platforms.
  • Lead front-end content and design updates and ensure the website remains current, optimized, and fully functional with mobile-first design.
  • Collaborate with internal marketing and product teams to implement website content and feature updates and IT teams to ensure website up to date on plugins and back-end functionality.
  • Coordinate with external partners sprint planning, ongoing and website releases, website enhancements, feature implementations, and issue resolution Lead the Quality Assurance (QA) and regression testing process for all website updates, including functionality, design, and content accuracy.
  • Provide detailed user flow analytics reporting using Google Analytics 4 (GA4), website heatmaps and behavior analytics including traffic, conversion, and user behavior data.
  • Generate and socialize actionable insights and recommendations for improving the website and ecommerce UX based on analytics data.
  • Implement and optimize HubSpot forms and landing pages to support sales lead generation goals.
Requirements:
  • Proven experience in ecommerce, website management.
  • Hands-on experience with WordPress, including front-end development and content management.
  • Strong analytical skills and experience using data to inform marketing decisions and evaluate marketing efforts leveraging Google Analytics and other website performance tracking tools.
  • Familiarity with HubSpot, including form creation and landing page development.
  • A strong understanding of ecommerce conversion optimization, UX/UI best practices, and mobile-first design.
  • Knowledge of SEO best practices and its integration with ecommerce strategy.
  • Demonstrated project management and organizational skills; proven ability to manage multiple priorities and provide excellent follow through.
  • Strong written, verbal and presentation skills, including the ability to articulate ideas and suggestions clearly and effectively.
  • Ability to work with different functional groups and levels of employees to achieve results effectively and professionally.
  • Ability to thrive in a fast-paced, high-growth, dynamic environment.
  • Must be able to successfully pass a background and drug test prior to employment.
  • Bachelor's degree or equivalent work experience.
  • 5+ years of professional experience creating and maintaining ecommerce websites using a content management system (CMS).
  • Experience in a telecommunication environment a plus.
What We Offer
  • Competitive compensation range $83,000 - $100,000 per year.
  • Comprehensive benefits package, including medical, dental, vision, life, and 401(k).
  • Generous vacation and paid sick time, paid holidays, and personal days.
  • Professional development with an emphasis on internal promotion.
  • Employee discounts on Bluepeak services, including internet.
  • A progressive and inclusive work culture where our team has the flexibility, support, and resources to be successful in their careers.

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