Call Center Quality Assurance Specialist
3 days ago
The CSI Companies is seeking a highly skilled Call Center Quality Specialist to join our team in Fort Myers, FL. As a Call Center Quality Specialist, you will play a critical role in ensuring the highest level of quality in our customer interactions.
Key Responsibilities:- Oversee the quality of incoming and outgoing calls to ensure exceptional customer satisfaction.
- Stay up-to-date with industry best practices and implement them to improve call quality.
- Prioritize patient satisfaction in all day-to-day interactions.
- Deliver high-quality service to patients in a fast-paced environment.
- Contribute to customer and client listening programs to identify customer needs and expectations.
- Analyze call performance to determine strengths and weaknesses.
- Minimum of 2 years of call quality experience required.
- Call center experience preferred.
- Strong verbal and written communication skills.
- Excellent presentation skills.
- Ability to adapt quickly to changing needs.
- High school diploma or equivalent required.
We offer a competitive benefits package, including weekly pay, direct deposit, and multiple healthcare plans. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply.
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Quality Assurance Specialist
12 hours ago
Fort Myers, Florida, United States Quality Precast Solutions LLC Full timeJob OverviewAs a Quality Assurance Specialist at Quality Precast Solutions LLC, you will play a critical role in ensuring the quality of our precast products. You will work closely with our Production team to identify and address any quality issues, and assist in maintaining our internal Quality Assurance program. The ideal candidate will have a strong...
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Quality Assurance Specialist
2 weeks ago
Fort Myers, Florida, United States Quality Precast Solutions LLC Full timeJob Title: Quality Control TechnicianWe are seeking a highly skilled Quality Control Technician to join our team at Quality Precast Solutions LLC. As a Quality Control Technician, you will play a critical role in ensuring that our products meet the highest standards of quality and safety.Key Responsibilities:Conduct pre-pour and post-pour inspections to...
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Aviation Quality Assurance Specialist
3 weeks ago
Fort Myers, Florida, United States StandardAero Full timeUnlock Your Potential in Aviation Quality AssuranceAt StandardAero, we're committed to excellence in every aspect of our operations. As a Quality Control Specialist, you'll play a vital role in ensuring our aircraft meet the highest standards of quality and safety. With a strong focus on compliance and regulatory requirements, you'll work closely with our...
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Quality Assurance Specialist
2 days ago
Fort Myers, Florida, United States Parsons Company Full timeJob Title: Quality Assurance Representative/Site SuperintendentJob Summary:We are seeking a highly skilled Quality Assurance Representative/Site Superintendent to join our team. This individual will be responsible for providing on-site quality assurance oversight of contractors performing construction of heavy civil works projects.Key...
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Aviation Quality Assurance Specialist
1 month ago
Fort Myers, Florida, United States StandardAero Full timeAbout the RoleWe are seeking a highly skilled Aviation Quality Assurance Specialist to join our team at StandardAero. As a key member of our Quality Inspection Team, you will play a critical role in ensuring the highest standards of quality and safety in our operations.Key ResponsibilitiesEvaluate materials and assembly parts to ensure they meet quality...
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Quality Assurance Specialist
3 weeks ago
Fort Lauderdale, Florida, United States LAB Total Renal Laboratories, Inc Full timeJob Title: Quality Assurance SpecialistLAB Total Renal Laboratories, Inc is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our clinical laboratory services and ensuring compliance with regulatory requirements.Key Responsibilities:Monitor and report...
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Quality Assurance Specialist
2 days ago
Fort Myers, Florida, United States Watts Company Full timeQuality Technician Job DescriptionWe're Watts, a leading brand in the water solutions industry, and we're looking for a skilled Quality Technician to join our team. As a Quality Technician, you will play a critical role in ensuring the quality of our products and processes.Key Responsibilities:Conduct quality inspections and audits to ensure compliance with...
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Quality Assurance Specialist
15 hours ago
Fort Lauderdale, Florida, United States Inova Health System Full timeWe are seeking a highly skilled Quality Assurance Specialist to join our team at Inova Health System. The ideal candidate will have a strong background in quality assurance and a proven track record of ensuring compliance with regulatory requirements.The successful candidate will be responsible for conducting factory service inspections, prioritizing...
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Quality Assurance Specialist
2 days ago
Fort Walton Beach, Florida, United States Insight Global Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Insight Global. As a Quality Assurance Specialist, you will play a critical role in ensuring the exceptional quality of our products while maintaining stringent safety standards and upholding ISO 9001, AS9100, and other required quality...
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Quality Assurance Specialist
1 week ago
Fort Lauderdale, Florida, United States The Judge Group Full timeJob Title: Specialist, RAQAWe are seeking a highly skilled Specialist, RAQA to join our team at The Judge Group. This is a 12-month + contract opportunity that requires medical device experience.Key Responsibilities:Conduct and maintain Factory Service Inspections to meet field service requirements.Prioritize inspections of high-demand field replaceable...
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Quality Assurance Specialist
18 hours ago
Fort Lauderdale, Florida, United States The Judge Group Full timeJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at The Judge Group. As a key member of our quality assurance team, you will be responsible for conducting and maintaining factory service inspections to meet field service requirements.Key Responsibilities:Conduct and maintain factory service inspections to meet field...
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Quality Assurance Specialist
1 month ago
Fort Walton Beach, Florida, United States Chili's Grill & Bar Full timeQuality Assurance SpecialistAt Chili's Grill & Bar, we're committed to delivering exceptional Guest experiences. As a Quality Assurance Specialist, you'll play a vital role in ensuring our food meets the highest standards of quality and taste.Key Responsibilities:Prepare food to company specifications, ensuring consistency and qualityManage food orders,...
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Quality Assurance Specialist
17 hours ago
Fort Lauderdale, Florida, United States 5TH HQ LLC Full timeJob OverviewWe are seeking a detail-oriented individual to join our team as a Quality Assurance Specialist in the Pre-Press Department.This role involves reviewing and examining files received for print jobs, ensuring all necessary elements are present and accurate.The successful candidate will work closely with the pre-press team to resolve any...
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Quality Assurance Specialist
3 weeks ago
Fort Walton Beach, Florida, United States Chili's Grill & Bar Full timeQuality Assurance Specialist - Fort Walton Beach Chili'sAt Chili's Grill & Bar, we're passionate about delivering exceptional guest experiences. As a Quality Assurance Specialist, you'll play a vital role in ensuring our high standards of quality and service are met.Key Responsibilities:Prepare and present food to company standards and specificationsManage...
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Quality Assurance Engineering Intern
4 weeks ago
Fort Myers, Florida, United States Future Aviation Inc Full timeQuality Assurance Engineering InternFuture Aviation, Inc., a leading provider of repair services for the aviation industry, is seeking a Quality Assurance Engineering Intern to support our team in Southwest Florida.The successful candidate will provide administrative support to ensure the highest quality standards are met in our component MRO facility.Key...
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Call Center Operations Manager
4 weeks ago
Fort Myers, Florida, United States Express Employment Professionals Full timeJob Title: Call Center ManagerWe are seeking an experienced Call Center Manager to oversee customer support operations and ensure seamless service for customers, technicians, and healthcare professionals.Key Responsibilities:Call Center Management: Oversee daily operations of the call center, ensuring that customer service representatives provide timely,...
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Quality Assurance Engineer Intern
3 days ago
Fort Myers, Florida, United States Future Aviation Inc Full timeQuality Assurance Engineer InternFuture Aviation, Inc, a HEICO Corporation (NYSE: HEI) Repair Group facility, is seeking a Quality Assurance Engineer Intern to join our team in Southwest Florida.Job SummaryThe Quality Assurance Engineer Intern will be responsible for product quality planning, evaluation, and control. This role will work cross-functionally...
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Quality Assurance Engineer Intern
3 weeks ago
Fort Myers, Florida, United States HEICO Full timeQuality Assurance Engineer InternFuture Aviation, Inc., a HEICO Corporation facility, is seeking a Quality Assurance Engineer Intern to support our team in Southwest Florida.Key Responsibilities:Develop and review quality inspection and test plans for new product development and legacy production parts.Contribute to manufacturing and quality expertise in...
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Quality Assurance Engineer Intern
3 weeks ago
Fort Myers, Florida, United States HEICO Full timeQuality Assurance Engineering InternFuture Aviation, Inc., a HEICO Corporation facility, is seeking a Quality Assurance Engineering Intern to support our team in Southwest Florida.Key Responsibilities:Develop and review quality inspection and test plans for new product development and legacy production parts.Contribute to manufacturing and quality expertise...
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Quality Assurance Manager
3 weeks ago
Fort Myers, Florida, United States Merits Health Products Full timeJob Title: Quality ManagerMerits Health Products is seeking an experienced Quality Manager to join our team. As a Quality Manager, you will be responsible for managing the organization's quality functions and ensuring procedure adherence.Key Responsibilities:Manage the organization's quality functions, including quality control, quality assurance, and...