Texas Works Advisor I

4 days ago


Temple, Texas, United States Texas Department of Aging & Disability Services Full time
Job Title: Texas Works Advisor I

Are you a motivated and compassionate individual looking for a rewarding career assisting vulnerable citizens in need of social services?

The Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is seeking individuals who want to work in a high-performing and innovative environment.

Job Summary:

As a Texas Works Advisor I, you will receive paid, formal training to perform essential job functions, including interviewing applicants and recipients, evaluating data, computing and authorizing benefits, and processing work in accordance with state and federal regulations.

Key Responsibilities:
  • Interview applicants and recipients to determine financial eligibility for public assistance programs.
  • Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.
  • Compute and authorize benefits based on eligibility determination.
  • Process work in accordance with state and federal regulations and established procedures, guidelines, and timeframes.
Requirements:
  • Use fact-finding techniques to obtain, relate, and evaluate information provided by applicants.
  • Read, understand, apply, and explain detailed regulations and policies.
  • Perform basic arithmetic functions.
  • Manage time efficiently by establishing priorities in accordance with importance and deadlines.
  • Establish and maintain effective work relationships with others.
  • Ability to communicate effectively both verbally and in writing.
  • Operate computers to perform data entry and basic office software use such as Microsoft Word, Outlook, and Excel.
Benefits:

The Texas Works Advisor I position is included in a career track series. After a probationary period of one year from hire date, TWA/MES/HBW I's are automatically upgraded to a TWA/MES/HBW II when tenure and performance requirements are met.

The TWA/MES/HBW II salary is $39.44.

Based on training requirements, current or previous program eligibility experience, former Access & Eligibility Services (AES) employees may be considered for rehire at the TWA/MES/HBW II / Salary Group B13.


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