Care Specialist Community Health Worker
10 hours ago
Upward Health is a leading provider of in-home, multidisciplinary medical care. Our team of dedicated professionals is committed to delivering exceptional care and support to patients in need.
Job SummaryWe are seeking a highly motivated and compassionate Care Specialist to join our team. As a Care Specialist, you will play a vital role in delivering chronic care management to high-complexity patients in their homes and communities.
Key Responsibilities:- Conduct direct outreach to patients via phone, in-person, and other strategies to enroll them in our program and collect key data about their needs.
- Meet patients in their homes or communities to conduct needs assessments, set health goals, and facilitate in-home provider appointments.
- Support patients in meeting their healthcare goals, work with the interdisciplinary team to meet market and organizational goals, and analyze patient data to determine patient needs or treatment goals.
- Explain technical medical information to educate patients, cultivate and support primary care providers, and build rapport with patients using motivational interviewing techniques.
- Document each patient encounter with accuracy and precision, prepare reports and documents as needed, and attend regular daily huddles, team meetings, and clinical rounds.
- At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
- High school graduate or GED required.
- A valid driver's license and auto liability insurance.
- Reliable transportation and the ability to travel within your assigned territory or other as needed to support patient needs and training requirements.
- Experience in Chronic Care Management model or experience with chronically ill/elderly patients.
- Long-time resident of the community with good knowledge of the resources of this community.
- Ability to complete Upward Health's initial training program and ongoing educational requirements as assigned, both virtually and in-person.
- Technologically savvy with basic computer skills, including ability to type.
- Multi-lingual capabilities preferred, but not required.
Upward Health is proud to be an equal opportunity/affirmative action employer. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. If you are a motivated and compassionate individual who is passionate about delivering exceptional care and support to patients in need, we encourage you to apply for this exciting opportunity.
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