Care Specialist Community Health Worker
1 week ago
Upward Health is an innovative medical group providing comprehensive, in-home care to patients in need. Our team of dedicated professionals is committed to delivering exceptional care and support to individuals and families.
Job SummaryWe are seeking a highly motivated and compassionate Care Specialist to join our team. As a Care Specialist, you will play a vital role in delivering chronic care management to high-complexity patients in their homes and communities. Your primary responsibility will be to conduct direct outreach to patients, enroll them in our program, and provide ongoing support to ensure they receive the care they need.
Key Responsibilities:- Conduct direct outreach to patients via phone, in-person, mailings, and other strategies to enroll them in our program and collect key data about patients during the enrollment process.
- Meet patients in their homes or in the community to conduct needs assessments, including helping patients set health goals.
- Facilitate in-home provider appointments and coordinate care between patients and the care team as needed.
- Support patients in meeting their healthcare goals as it relates to quality measures.
- Work within an interdisciplinary team to support the team's effort in meeting market and/or organizational goals.
- Analyze patient data to determine patient needs or treatment goals.
- Assess physical conditions of patients to aid in diagnosis, treatment, and/or need for additional referrals in support of health and social needs.
- Explain technical medical information to educate patients.
- Cultivate and support primary care providers with timely communication, inquiry follow-up, and integration of information into the care plan regarding transitions-in-care and referral.
- Builds rapport with Upward Health patients utilizing motivational interviewing techniques.
- At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
- High school graduate or GED required.
- A valid driver's license and auto liability insurance.
- Reliable transportation and the ability to travel within your assigned territory or other as needed to support patient needs and training requirements.
- Experience in Chronic Care Management model or experience with chronically ill/elderly patients.
- Long-time resident of the community with good knowledge of the resources of this community.
- Ability to complete Upward Health's initial training program and ongoing educational requirements as assigned, both virtually and in-person.
- Technologically savvy with basic computer skills, including ability to type.
- Multi-lingual capabilities preferred, but not required.
Upward Health is proud to offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional care and support to patients, we encourage you to apply for this exciting opportunity.
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Alexandria, Louisiana, United States Upward Health Full timeAbout Upward HealthUpward Health is an innovative healthcare organization dedicated to providing comprehensive, patient-centered care. Our team of healthcare professionals is committed to delivering high-quality services that address the physical, emotional, and social needs of our patients.Job SummaryWe are seeking a skilled Care Specialist to join our...
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