Customer Service Representative

4 days ago


Chicago, Illinois, United States Air Canada Defunct Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Agent to join our team at Air Canada. As a key member of our cargo operations team, you will be responsible for providing exceptional customer service to our clients, handling cargo and mail shipments, and ensuring the smooth operation of our logistics processes.

Key Responsibilities
  • Provide customer service to clients via phone, email, and in-person
  • Handle cargo and mail shipments, including receiving, processing, and delivering
  • Operate company vehicles and machinery
  • Compute cargo rates and tariffs, book shipments, and provide customers with relevant information
  • Process information in the company's automated cargo tracking and accounting system
  • Accept and process hazardous/restricted material shipments in accordance with company and governmental rules and regulations
  • Investigate damaged or incomplete shipments and complete bad order reports as required
Requirements
  • Ability to use tact, good judgment, and initiative
  • Capability to express self in a clear and pleasant manner
  • Ability to work under pressure with a minimum of supervision
  • Must be able to use the company's automated cargo tracking and accounting system
  • Must wear company uniform as prescribed and conform to company grooming standards
  • Must possess a valid driver's license
  • Must be able to operate company vehicles and machinery
  • Must be able to stand or sit for extended periods of time
  • Must be able to lift seventy (70) lbs unaided
  • Must maintain an acceptable attendance record
  • Must have valid passport to travel for training in Canada
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible, and rewarding work environment that highlights employees' unique contributions to our company's success.



  • Chicago, Illinois, United States Unique Repair Service Full time

    Customer Service RepresentativeAre you looking for a challenging and rewarding career in customer service? We're seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Unique Repair Services.Key Responsibilities:Promptly answer calls and respond to customer inquiries in a professional and courteous manner.Create work...


  • Chicago, Illinois, United States Wisconsin Public Service Full time

    Customer Consultant - InboundPGL, a subsidiary of WEC Energy Group, is seeking a highly motivated and customer-focused individual to join our dynamic customer service team in Chicago, Illinois.Key Responsibilities:Resolve customer contacts involving billing, payments, service offerings, and service ordersReceive and report emergencies and outages to service...


  • Chicago, Illinois, United States Dan Ray - State Farm Agent Full time

    {"h1": "Customer Service Representative Job Description", "p": "At Dan Ray - State Farm Agent, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional client experiences, resolving customer inquiries, and coordinating with other agency team...


  • Chicago, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Chicago, Illinois, United States TelAssist Full time

    Customer Service Representative Job DescriptionAt TelAssist, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients' customers.Key Responsibilities:Handle incoming calls in a professional and friendly mannerProvide and...


  • Chicago, Illinois, United States Moon Moments Ltd Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our sales and marketing team at Moon Moments Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Meet with customers to provide...


  • Chicago, Illinois, United States Domino's Pizza LLC Full time

    Customer Service Representative Job Description **Job Summary:** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring their satisfaction with our...


  • Chicago, Illinois, United States Costa Ivone LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Costa Ivone LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling high-volume calls, and performing administrative...


  • Chicago, Illinois, United States Housing Headquarters Inc Full time

    Customer Service Representative Job DescriptionHousing Headquarters Inc is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer...


  • Chicago, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store...


  • Chicago, Illinois, United States Fresh Form Draft Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Fresh Form Draft. As a Customer Service Representative, you will be the first point of contact for our clients' customers, providing exceptional customer service and support. You will play a crucial role in representing...


  • Chicago, Illinois, United States Sun Technologies Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Sun Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Manage large volumes...


  • Chicago, Illinois, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeCompany Description:Domino's Pizza LLC is a leading pizza delivery company that values excellent customer service. We are seeking a Customer Service Representative to join our team.Job Description:We are looking for a Customer Service Representative with a positive attitude, excellent communication skills, and the...


  • Chicago, Illinois, United States Beacon Hill Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Beacon Hill. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Handle inbound...


  • Chicago, Illinois, United States U-Haul Full time

    Job Title: Customer Service Representative About the Job: Are you a people person looking for a challenging and rewarding career opportunity? Do you have excellent communication and problem-solving skills? U-Haul is seeking a Customer Service Representative to join our team! Job Summary: As a Customer Service Representative, you will be the face of...


  • Chicago, Illinois, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, interacting with customers in a friendly and professional manner.Key Responsibilities:Provide exceptional customer service to customers via phone,...


  • Chicago, Illinois, United States Circle K Full time

    Customer Service Representative at Circle KWe are seeking a Customer Service Representative to join our team at Circle K. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer service to all...


  • Chicago, Illinois, United States Circle K Full time

    Customer Service RepresentativeAt Circle K, we're looking for a Customer Service Representative to join our team. As a key member of our sales floor team, you'll be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.Key Responsibilities:Provide prompt and courteous customer service to all...


  • Chicago, Illinois, United States Fresh Form Draft Full time

    {"h1": "Customer Service Representative", "p": "At Fresh Form Draft, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients\u2019 customers. Responsibilities: * Provide timely and effective...


  • Chicago, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in achieving...