Client Service Representative

3 weeks ago


New York, New York, United States ROCKET TAX Full time
Job Summary

Rocket Tax is seeking a skilled Client Service Representative to join our team. This is an exciting opportunity for individuals who enjoy helping others and are passionate about delivering exceptional customer service.

Key Responsibilities:
  • Respond to customer inquiries, resolving technical issues and providing product information in a timely and professional manner.
  • Collaborate with colleagues to develop and maintain a comprehensive knowledge base of products and services.
  • Document customer interactions and update records, adhering to data protection policies and maintaining confidentiality.
  • Stay up-to-date with industry developments and best practices, applying this knowledge to improve customer experiences.

Requirements:
  • Previous experience in customer-facing roles, sales, or other related fields.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong problem-solving skills, with a positive and professional demeanor.

What We Offer:
* Salary: $48,000 - $65,000 per annum, depending on experience.
* Ongoing training and development opportunities, supporting your career growth and success.
* Collaborative team culture, with regular feedback and coaching sessions.
Company Culture:
Rocket Tax is a dynamic and supportive work environment, where staff feel valued and empowered to learn and grow. We strive to create a culture of continuous improvement, innovation, and excellence.

  • New York, New York, United States San Francisco Art Institute Full time

    About the RoleWe are seeking a highly skilled Client Service Representative to join our team at Saks Fifth Avenue. As a Client Service Representative, you will be responsible for providing exceptional customer service and ensuring that every customer interaction is a positive one.The ideal candidate will have strong written communication skills, superior...


  • New York, New York, United States Canon USA & Affiliates Full time

    About the JobWe are seeking a skilled Client Services Representative to join our team in the NY metropolitan area. In this role, you will be responsible for providing exceptional customer service and support to our clients. This is a customer-facing position that requires strong communication skills, attention to detail, and the ability to work effectively...


  • New York, New York, United States Impact Collective Full time

    About the RoleWe are seeking a skilled Client Service Representative to join our team at Impact Collective. In this role, you will work closely with the customer service team to complete tasks and provide top-notch support to clients.


  • New York, New York, United States Baldwin Risk Partners Full time

    Job Summary: We are seeking an experienced Client Service Representative to join our team. You will work closely with clients, insurance companies, and agency personnel to provide excellent service and support. Key responsibilities include managing client relationships, maintaining accurate records, and performing administrative tasks. Additionally, you will...


  • New York, New York, United States People Care Full time

    Job SummaryThe Client Services Representative will serve as the primary point of contact for clients, providing exceptional customer service and support. This is a critical role that requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.This is a full-time position with an estimated salary of...


  • New York, New York, United States Apollo Global Management Full time

    Position OverviewApollo Global Management is seeking a skilled Client Service Representative to join our team. This role involves delivering exceptional client service and support, ensuring seamless interactions with clients and stakeholders.About the RoleThis position requires strong communication and interpersonal skills, with the ability to build rapport...


  • New York, New York, United States Canon USA & Affiliates Full time

    **About the Role:**As a Client Svc II Representative, you will play a crucial role in ensuring exceptional customer service and operational excellence at our client sites throughout the NY metropolitan area.**Key Responsibilities:**Promptly inform supervisors of potential problems or customer concerns.Review and respond to management and client requests via...


  • New York, New York, United States AlphaSights Campus Recruiting Full time

    Client Service RepresentativeWe are seeking a talented and motivated individual to join our Client Service team as a Commercial Intern. In this role, you will work closely with clients and experts to deliver exceptional results, developing essential skills in commercial development, communication, and project management.Key Responsibilities:Recruit experts...


  • New York, New York, United States Safe Horizon Full time

    Job SummaryWe are seeking a skilled Client Services Representative to join our team at Safe Horizon. This is a full-time position, working 35 hours per week, with an estimated salary of $23.45-$25.70 per hour. The successful candidate will be responsible for maintaining a safe and secure environment in our residential facilities, providing crisis...


  • New York, New York, United States Canon Full time

    About the JobThis Client Service Representative (Field Service) position is an exciting opportunity to join our team as a Device Maintenance Technician. As a Field Service representative, you will be responsible for delivering high-quality customer service and ensuring the prompt delivery of on-site work assignments.Key ResponsibilitiesProvide exceptional...


  • New York, New York, United States MMC Group LP Full time

    About the RoleThis is an exciting opportunity for a Bilingual Client Services Representative to join our team at MMC Group LP. As a key member of our team, you will provide exceptional customer service to clients, answer enrollment services calls, and respond to client inquiries.You will also be responsible for educating clients on managed care options,...


  • New York, New York, United States Schwarzman Animal Medical Center Full time

    About the RoleWe are seeking a dedicated and detail-oriented Client Services Representative to join our team at the Schwarzman Animal Medical Center. In this role, you will be responsible for providing exceptional customer service, managing client relationships, and ensuring seamless communication between our team members.Key ResponsibilitiesProvide timely...


  • New York, New York, United States Center for Veterinary Care Full time

    Center for Veterinary Care is a leading provider of high-quality animal care services. We are currently seeking a part-time Veterinary Client Service Representative to join our team.


  • New York, New York, United States 1st Choice, LLC Full time

    Job OverviewWe are seeking a highly skilled Bilingual Client Service Representative to join our team at 1st Choice, LLC. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and have experience in outreach and enrollment services.Key ResponsibilitiesConduct in-person outreach services to...


  • New York, New York, United States Schwarzman Animal Medical Center Full time

    About the JobWe are seeking a highly motivated and organized Client Services Representative - Veterinary Hospital to join our team at the Schwarzman Animal Medical Center. As a key member of our client services department, you will be responsible for delivering exceptional patient care and providing a positive experience for our clients.About UsThe...


  • New York, New York, United States Apollo Global Management Full time

    Job OverviewAbout UsApollo Global Management is a global alternative investment manager. We are a company that invests in real estate, private equity, and credit.Job SummaryWe are seeking a highly skilled Client Service Representative to join our team. This role will be responsible for providing exceptional client service and support to our clients.Key...


  • New York, New York, United States Oppenheimer & Co. Inc. Full time

    Job OverviewOppenheimer & Co. Inc., a leading middle-market investment bank and full service broker-dealer, is seeking a highly skilled Client Service Associate to join our Private Client Division in New York.The ideal candidate will have a proactive mindset, providing administrative support, calendar management, database management, client interaction, and...


  • New York, New York, United States Cetera Financial Group Full time

    About the RoleWe are seeking a highly skilled Client Services Representative to join our team. As a key member of our organization, you will provide exceptional support to Financial Advisors, enabling them to focus on delivering outstanding client experiences.Key Responsibilities:Act as a liaison between registered representatives and their clients, ensuring...


  • New York, New York, United States Canon USA & Affiliates Full time

    About the RoleThis Customer Support Specialist III position is an exciting opportunity to join Canon Solutions America, Inc. as a key member of our team. As a specialist, you will be responsible for providing exceptional customer service, addressing client concerns, and ensuring timely resolutions.Main Responsibilities:Promptly inform supervisors of...


  • New York, New York, United States SwimJim, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Client Service Professional for a discerning and demanding client-facing role at SwimJim, Inc.This position will be a dual-position between our office and our pool facilities, requiring excellent telephone skills, superb written and verbal communication, impeccable manners, and a demonstrated positive...