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Mailroom Operations Specialist

2 months ago

Indianapolis, Indiana, United States The Millennium Group Full time
Job Overview

The Millennium Group (TMG) is a distinguished business process outsourcing organization specializing in print, mail, document scanning, reception, and comprehensive office support services tailored for Fortune 500 companies, professional service firms, and educational institutions. We are in search of dedicated and enthusiastic individuals who are looking for a fulfilling career in a dynamic environment.

Key Responsibilities:

  • Deliver exceptional customer service by ensuring efficient processing and distribution of incoming and outgoing mail, packages, and shipments.
  • Possess a solid understanding of mail handling and basic computer operations.
  • Sort incoming mail for proper distribution and manage outgoing mail, including opening envelopes manually or with machines.
  • Correctly re-address undeliverable mail with incomplete or inaccurate addresses.
  • Inspect outgoing mail for presentation quality and seal envelopes as required.
  • Adhere to safety and security protocols consistently.
  • Receive and log packages from FedEx and UPS, maintaining accurate tracking records.
  • Document activity data in logs and maintain organized records.
  • Assist with office relocations as necessary.
  • Prepare and reset conference rooms for meetings.
  • Provide support to Facilities and Reception teams as needed.
  • Process outgoing shipments using FedEx Ship Manager.
  • Conduct mail deliveries during scheduled runs.
  • Manage freight shipments as required.
  • Support print requests from inception to completion, including laminating and cutting.
  • Digitally scan mail for recipients to facilitate electronic access.

Qualifications:

  • High school diploma or equivalent required.
  • At least 1 year of experience in customer service and office-related roles preferred.
  • Basic mathematical skills are necessary.
  • Ability to adapt to changes in the work environment with flexibility.
  • Strong work ethic, diplomatic approach, and a team-oriented mindset; capable of building effective working relationships.
  • Ability to manage multiple projects simultaneously.
  • Capability to lift items weighing up to 50 lbs.
  • Meticulous attention to detail is essential.

Experience the Difference Where Service Matters

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