Copy Operator
4 days ago
The Copy Operator will provide exceptional customer service and solutions for client's copy/print needs. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities
- Review and prioritize print requests from various sources, ensuring that output meets client instructions and deadlines.
- Deliver high-quality print jobs within established timeframes, maintaining accurate logs of work submitted and completed.
- Perform minor maintenance on reproduction equipment, including troubleshooting and routine cleaning.
- Monitor inventory of print supplies, stock paper, and toners, taking meter readings of duplicating machines daily.
- Communicate effectively with clients regarding estimated completion times, unclear instructions, delays, or unavailable services, working to resolve complaints to client satisfaction.
- Assist in opening and closing the print center, maintaining a neat and professional environment.
- Operate high-speed digital publishing printers, adjusting image quality, creating folders, and directories for print-on-demand orders, and handling special requests from clients.
- Prepare monthly production and volume reports to measure productivity and prepare billing charges.
Additional Responsibilities
- May perform tasks such as sending and receiving faxes, document scanning, preparing mail/packages for shipping, and light housekeeping.
- Will be required to learn new features and functionalities of duplicating machines, faxes, and scanners as introduced at the site.
- May perform some mailroom responsibilities and other duties as directed by the Site Manager or Assistant Site Manager.
Requirements
- High school diploma or equivalent.
- 1-5 years of experience working directly in a print center.
- Some familiarity with general job functions and minimal understanding of detailed aspects.
- Knowledge of machine operations from low to high volume high-speed duplicating equipment.
- Proficiency in using various reproduction-related equipment and systems.
- Excellent customer service, professional attitude, and appearance are essential.
- Ability to work overtime and meet deadlines.
- Ability to follow directives and handle physical demands.
- Strong communication skills.
Physical Demands
- Frequent bending, reaching, lifting, and standing while stacking print output into boxes or containers.
- May lift and/or move up to 50 pounds.
What We Offer
Competitive pay and benefits, comprehensive training and development programs, a positive work and client environment, and employee discounts on entertainment, products, and services nationwide.
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