Inside Solutions Architect

4 weeks ago


Seattle, Washington, United States Presidio Full time
Job Summary:

Presidio is seeking a highly skilled Technical PreSales Support Specialist to join our National Inside PreSales Support Team. As a key member of our team, you will provide technical PreSales support services to our PreSales organization, working closely with local teams of Solution Architects and providing technical assistance to customers and Presidio Inside Sales organizations.

Key Responsibilities:

Create technically accurate and correct Bill of Materials (configurations) for supported technology and products
Create PreSales Statement of Work documents and Service Pricing Documents to support Presidio service offerings
Create Solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives
Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners
Provide configuration support for products and offerings from our key strategic vendors
Create costing options & estimates for Presidio services and product-based solutions

Requirements:

2+ years experience with APC or similar solutions
Experience with UPS battery backup solutions
Professional services experience in an IT-related field such as manufacturer, VAR, IT Solution Providers
Knowledge of servers, networking equipment, cabling, power, and related facility infrastructure
Strong written skills, critical attention to detail, and a self-motivated work ethic are essential

About Presidio:

Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. We operate in 40+ US offices and offices in Ireland, London, Singapore, and India. For more information, visit http://presidio.com

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