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Surgery Scheduler
2 months ago
Under the direction of the Business Office Manager, the Surgery Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem-solving, ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff.
Key Responsibilities:- Sets priorities and organizes work to ensure efficient and accurate processing of information.
- Schedules patient procedures to ensure efficient and accurate processing of information, including procedures in the operating room, GI lab, and arrangements for 23-hour stays.
- Coordinates with anesthesia groups to confirm scheduling for coverage.
- Accurately uses procedure codes to ensure proper billing.
- Verifies information being entered into the system is correct, including spelling of name, DOB, gender, insurance information, etc.
- Ensures all necessary paperwork for any patient is received by the appropriate staff.
- Communicates changes to the schedule to appropriate staff.
- Ensures all required fields in Advantx are completed.
- Works closely with OR director to avoid equipment or supply conflicts.
- Alerts administration when new doctors or procedures are scheduled.
- Cross-trains with other areas.
- Completes consents and ensures accuracy before submitting to the chart builder.
- Promotes positive relationships with scheduling coordinators, physicians, and nursing staff members throughout the scheduling process.
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Professional appearance.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.