Patient Support Representative

7 days ago


Lakeland, Florida, United States RemX Full time
Job Overview

We are seeking a Patient Support Representative to join our team at RemX in Lakeland, FL.

Salary: $15.50 per hour

Key Responsibilities
  • Handle high-volume inbound calls daily, averaging 70-90 calls.
  • Place outbound calls as needed to validate patient information with Dr. Offices and Insurance companies.
  • Calls require strong de-escalation skills due to sensitive situations that may arise.
  • Update system notes while on the call, ensuring accurate documentation.
Requirements
  • A minimum of a High School Diploma or GED.
  • Previous experience in a high-volume call center environment (70-90+ calls daily) for at least 6 months.
  • Must be tech-savvy, able to use multiple screens efficiently while reading scripts and adding notes into the system.

About Us

RemX is the professional staffing division of EmployBridge, America's Leading Workforce Specialist. Our recruiters specialize in matching candidates with the right company, leading to long-term success. We are an equal opportunity employer, committed to evaluating qualified applicants without regard to protected characteristics.



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