Jira/Confluence Administrator

5 days ago

Springfield, Illinois, United States Evoke Research and Consulting Full time
Evoke Research and Consulting is a Federal Management Consulting firm specializing in strategic business and technology services areas across the federal market. We provide solutions to agencies and entities including Veterans Affairs, Department of Energy, Department of Agriculture, Department of Defense, and more. Our team is committed to providing a wide range of opportunities for our employees to grow professionally and socially by investing more than our competition in training our team and rewarding high performance. Our employees are hard-working, team-oriented, and come from diverse backgrounds and experience levels. We value our employees' ideas and act on suggestions for change and development as a firm.

**Job Summary:**
We are seeking a skilled Jira/Confluence Administrator to design, configure, and maintain sites, spaces, projects, workflows, and issue types within our Atlassian platform. The ideal candidate will have experience creating tailored dashboards for reporting, tracking, and service enhancement, as well as maintaining and adhering to application administration best practices. Additionally, the candidate will analyze, research, manage, and implement other integrated Atlassian tools, plug-ins, and applications. The successful candidate will also facilitate/present Jira and Confluence user training, track, consolidate, and update project(s)/task(s), across multiple teams, and provide status updates. Furthermore, the candidate will provide guidance on workflow optimization and overarching project/task management practices, and collaborate with systems engineers/administrators to implement platform changes and updates, and incorporate data transfers and automated workflows and API calls to/from Jira/Confluence.

**Responsibilities:**
• Design, configure, and maintain sites, spaces, projects, workflows, and issue types within Jira/Confluence
• Gather requirements and develop tailored dashboards for reporting, tracking, and service enhancement
• Maintain and adhere to application administration best practices
• Analyze, research, manage, and implement other integrated Atlassian tools, plug-ins, and applications
• Facilitate/present Jira and Confluence user training
• Track, consolidate, and update project(s)/task(s), across multiple teams, and provide status updates
• Provide guidance on workflow optimization and overarching project/task management practices
• Collaborate with systems engineers/administrators to implement platform changes and updates, and incorporate data transfers and automated workflows and API calls to/from Jira/Confluence

**Requirements:**
• Experience creating, configuring, managing, maintaining, and administering Jira/Confluence environments, sites, spaces, projects, workflows, and issue types
• Excellent organizational skills to meet tight deadlines and manage complex project requirements efficiently
• Experience in technical writing
• Education and Years of Experience:
• Minimum 5 years of experience
• Bachelors Degree in Computer Science, Information Technology, or related field
• Experience working in the Federal Government, specifically the Department of Homeland Security (preferred)
• Experience working in Chief Information Security Officer Divisions or understanding of federal IT/cybersecurity regulations and policies
• Atlassian Certification (preferred)
• Current Security+ or CASP certification (preferred)
• Security Clearance
• Applicants selected must be eligible to work in the United States, be subject to a government security investigation, and meet eligibility requirements for access to protected information.
• Work Location: Springfield, VA (onsite)
• Benefits Offered: This position is paid a base salary based on job family, experience and skill level. Health benefits include medical, prescription, dental, and vision plans. Company paid Life Insurance coverage, Short-term and Long-term Disability coverage. Health Savings Account or Flexible spending accounts. 401(k) with discretionary company match. Paid time off (PTO) program and eleven (11) paid holidays. Additional time off benefits include parental leave, bereavement leave, volunteer hours. And more
Evoke is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, citizenship, national origin, ancestry sexual oriented, gender identity, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any additional factors protected by local, state, or federal law.

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