Doughnut Shop Assistant Manager

4 hours ago


Cottleville, Missouri, United States Krispy Kreme Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Krispy Kreme. As an Assistant Manager, you will play a key role in ensuring that every guest has a positive experience in our shops. You will support and inspire team members, help them realize their full potential, and develop business skills to potentially become a General Manager someday.

Key Responsibilities
  • Guest Services: Set the tone and create an environment for exceptional customer service, handle difficult situations with customers and other matters in the shop in a professional and humble way.
  • Sales: Work alongside the General Manager to achieve business plan objectives and profitability, and help lead sales, which can include Hot Light times, retail sales, fundraising, and suggestive selling.
  • Production/Equipment: Maximize efficiency in daily doughnut-making, understand quality control procedures, and coordinate production schedules to meet guest satisfaction.
  • Safety and Sanitation: Ensure the shop is clean and safe, with a focus on shoes, floors, and overall cleanliness.
  • People: Help the General Manager in recruiting, hiring, training, and all other needs, and supervise shifts and demonstrate leadership.
  • Accounting: Assist the General Manager in managing income and expense budgets (Accounts Payable/Receivable) and reporting sales and other important information.
Requirements
  • High school diploma or equivalent required, some college education preferred.
  • Experience in sales, customer service, and managing others.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and lift up to 75 pounds.
  • Driver's license required.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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