Retail Sales Associate

3 weeks ago

Madison, Wisconsin, United States Plato's Closet Full time
About Us:
Plato's Closet is a locally-owned franchise that values integrity, respect, accountability, and teamwork. Our business is guided by these principles, and we strive to create a positive work environment where team members feel valued and supported.

Job Summary:
We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with inventory management. If you are a team player with a passion for delivering outstanding customer experiences, we encourage you to apply.

Key Responsibilities:
  • Provide exceptional customer service, ensuring that every customer interaction is friendly, enthusiastic, and professional.
  • Become familiar with our merchandise, brands, and prices, and understand features and benefits to effectively assist customers.
  • Assist customers during the sales process, suggesting add-ons and maximizing sales and customer satisfaction.
  • Evaluate items presented to the store for purchase and accurately enter products being bought by the store.
  • Price and ticket items appropriately based on our computerized system and pricing/buying guidelines.
  • Efficiently and accurately tag items purchased from customers.
  • Keep the sales floor stocked, bin, label, and organize merchandise that will be stored in back stock.
  • Maintain cleanliness and organization of the store.
Requirements and Qualifications:
  • Must be reliable, showing up for assigned shifts, being on-time, and being ready and willing to work.
  • Must be a team player, able to work effectively with minimal supervision and take initiative when assigned tasks and projects.
  • Act in a friendly, courteous, and helpful manner toward customers, their children, and other team members.
  • Have a high degree of energy and drive to meet customer demands.
  • Perform effectively, efficiently, and safely in a fast-paced environment.
  • Able to stand and walk for long periods of time, up to 8 hours per day.
  • Able to lift 40 pounds (bins in which merchandise is stored), without assistance.
  • Able to bend, rotate, and reach, as required in a retail environment, where there is receiving, tagging, and stocking merchandise.
  • Able to operate a computerized sales terminal.
About Our Business:
Plato's Closet is a resale store that purchases most of our merchandise from our customers. We buy all seasons all the time, and our inventory is constantly changing. We are a dynamic and fast-paced environment, and we are looking for team members who are able to adapt and thrive in this setting.

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