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Client Relations Supervisor

3 months ago

Canton, United States Marriott International Inc Full time

Guest Services PM

At Marriott International, we pride ourselves on delivering exceptional guest experiences. Our Guest Experience Experts are dedicated to ensuring that every visitor enjoys a seamless and memorable stay.

Job Overview

In this role, you will not only facilitate smooth check-ins and check-outs but also create unique experiences that resonate with our guests. You will take the initiative to provide a comprehensive range of services that enhance the guest journey.

Key Responsibilities

  1. Address guest inquiries and requests with professionalism and efficiency.
  2. Process operational needs and complete necessary reports.
  3. Share insights about the local area to enrich the guest experience.
  4. Maintain a safe and welcoming environment by adhering to company policies and procedures.
  5. Uphold quality standards and ensure a professional appearance at all times.

As a Guest Experience Expert, you will be active throughout your shift, engaging with guests and ensuring their needs are met. Your ability to move about the space and respond to various situations will be crucial in delivering outstanding service.

Commitment to Diversity

Marriott International is an equal opportunity employer. We are dedicated to fostering a diverse workforce and maintaining an inclusive culture that values every individual.

Join us in creating memorable experiences for our guests.