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Department Assistant

2 months ago

Galveston Texas, United States Shriners Children's Full time
Job Overview

Shriners Children's is a leading pediatric medical center seeking a highly skilled Department Assistant to join our Performance Improvement and Risk team. As a key member of our team, you will play a vital role in supporting process improvements, policy management, safety issues, and regulatory compliance.

Responsibilities
  • Provide administrative support to the Performance Improvement/Risk team, ensuring seamless day-to-day operations.
  • Prepare and distribute agendas and minutes for meetings, facilitating effective communication and collaboration.
  • Develop, maintain, and trend data dashboards, tables, and graphs on audits, patient satisfaction, environmental rounds results, and other monitors to track progress towards meeting hospital and department goals.
  • Collaborate with teams to coordinate, review, and revise PI processes, protocols, policies, and procedures, ensuring alignment with hospital and department objectives.
  • Maintain and coordinate preparation of documentation and information for hospital-wide accreditation surveys, including The Joint Commission, American Burn Association, FDA, CAP, CMS, and others.
  • Train and educate new hires on safety requirements, performance improvement, and patient satisfaction, promoting a culture of excellence.
Qualifications
  • High School diploma required.
  • Strong computer skills in Word, Excel, and PowerPoint.
  • Experience in working with children and families of diverse populations preferred.
  • Hospital experience preferred.
  • Bilingual English/Spanish a plus.