Residential Sales Representative

Job Summary:

We are seeking a highly motivated and results-driven Residential Sales Specialist to join our team at CABLESOUTH MEDIA III LLC. As a Residential Sales Specialist, you will be responsible for selling our products and services to current and new clientele in a face-to-face environment.

Key Responsibilities:

• Initiate and engage with potential subscribers to promote and sell our broadband internet services.
• Communicate with customers and leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs.
• Demonstrate the functions and utility of products or services to customers based on their needs.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale.
• Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provide periodic territory sales forecasts.
• Build and maintain a network of sources from which to identify new sales leads.

Requirements:

• High School Diploma or equivalent required.
• 2+ years of related experience required.
• Knowledge of broadband technology a plus.
• Must be able to travel.
• Must have reliable transportation and a clean driving record.
• Ability to work flexible hours which could include evenings and weekends.

Skills:

• Proven experience in outside sales, preferably in the telecommunications or broadband industry.
• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Ability to work independently.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Customer service oriented.
• Proficient with Microsoft Office Suite or related software.

Physical Demands:

The employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate.

CABLESOUTH MEDIA III LLC is an Equal Opportunity Employer/Veterans/Disabled.