Senior Product Manager

3 weeks ago


Seattle, Washington, United States Amazon Full time
About the Role

We are seeking a seasoned technical product manager to own the technical roadmap and lead our Automated Virtual Assistant (AVA) program at Amazon. The AVA program aims to mimic sales reps' behavior and mechanize customer outreach by segmenting the customer base and using AI for personalized outreach to unmanaged and untouched customers.

Key Responsibilities
  1. Develop a Multi-Year Global Product Vision: Build and drive a multi-year global product vision, strategy, and roadmap for the AVA program.
  2. Engage with Cross-Functional Teams: Engage with sales, data science, legal, marketing tech, and other teams to understand pain points and solve them.
  3. Develop Business Requirements: Develop business requirements and partner with data science, data engineering, business intelligence, sales operations, and other teams to implement business requirements.
  4. Lead CX Walkthroughs: Lead CX walkthroughs and write business requirement and product vision documents.
  5. Model Business Impact: Model the business and financial impact along with the finance team, and manage product adoption globally.
  6. Collaborate with Global Teams: Collaborate with global teams to launch product in new regions and fix issues/bugs post feature launch.
  7. Integrate with Marketing Tools: Collaborate with Sales, Marketing Tech, and Legal teams to launch automated email programs and integrate product with 1P Marketing tools.
Requirements

We are looking for a candidate with:

  • 4+ years of product or program management, product marketing, business development, or technology experience
  • Bachelor's degree
  • Experience with feature delivery and tradeoffs of a product
  • Experience owning/driving roadmap strategy and definition
  • Experience with end-to-end product delivery
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
Preferred Qualifications

We also prefer candidates with:

  • Master's degree
  • Experience in representing and advocating for critical customers and stakeholders during executive-level prioritization and planning
  • Experience managing technical products or online services
  • Experience working with building customer communication/marketing tools, recommendations engine, or developing internet products and technologies
  • Analytical rigor with advanced knowledge of SQL
  • Familiarity with agile methodologies


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