Business Intelligence Liaison

2 days ago


Springfield, Illinois, United States MassMutual Full time
Job Overview

We are seeking a highly skilled Relationship Manager to join our Business Intelligence team at MassMutual. As a key member of our team, you will play a pivotal role in fostering strong connections with internal business areas, understanding their data needs, and supporting business leaders' ability to use data to drive results.

About the Role

The Relationship Manager will be responsible for cultivating and maintaining relationships with internal business partners, participating in business review meetings, and acting as a liaison between the business and the delivery team. You will also be responsible for identifying opportunities to optimize and influence customers' adoption of Business Intelligence solutions, providing training and support for ongoing education of BI products and services, and serving as an escalation point of contact for our business partners.

Key Responsibilities

  • Cultivate and maintain relationships with internal business partners to understand their data needs and use this understanding to consult on business priorities.
  • Participate in business review meetings and 1:1s with key stakeholders to foster strong relationships, gain deeper insights into business partner needs, and align business intelligence initiatives with business strategies.
  • Act as a champion of BI tools/capabilities and identify opportunities to optimize and influence customers' adoption of BI solutions.
  • Provide training and support for ongoing education of BI products and services to drive a data-driven decision-making culture within the broader organization.
  • Serve as an escalation point of contact for our business partners.

Requirements

  • 7+ years of insurance industry experience.
  • 5+ years of experience in a Relationship Manager or similar role.
  • 5+ years of experience with business intelligence concepts and practices.

What to Expect

  • Regular meetings with the Business Intelligence team.
  • Focused one-on-one meetings with your manager.
  • Access to mentorship opportunities.
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups.
  • Access to learning content on Degreed and other informational platforms.
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry-leading pay and benefits.

#LI-JA1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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