Business Intelligence Consultant

13 hours ago

Springfield, Illinois, United States Oracle Full time
Job Description

Location:

Remote work opportunities available, with a preference for locations near Pleasanton, CA, and Austin, TX. Other locations in the US may also be considered, with the ability to work west coast hours (8:30/9:15 to 5:00/5:45 pm PST/PDT, based on DST).

We are seeking a highly skilled Business Intelligence Techno-Functional Consultant to join our team at Oracle. As a key member of our Customer Success Service Business Intelligence Team, you will be responsible for analyzing functional and operational issues reported by customers with their Oracle Analytics Cloud/Data Warehouse environment and providing timely solutions or workarounds.

Key Responsibilities:

  • Analyze customer-reported issues and provide solutions or workarounds.
  • Interact with customer implementation teams and provide guidance on Oracle Product Best Practices.
  • Assist in developing customer solutions (pre-implementation) and addressing customer questions and concerns regarding the functionality of their Oracle OACS/Fusion Data Intelligence environments (post-implementation, ongoing maintenance).
  • Perform root cause analyses and recommend meaningful recommendations to customers to avoid similar issues going forward.
  • Collaborate with internal and external partners to gather requirements and design complex business application extensions and data integration solutions.
  • Post-go-live support of customer environments, monitoring environments, and incident management with root cause analysis/CAPA.

Requirements:

  • 10+ years of strong experience in a Techno-Functional role, with a proven track record of leading multiple implementations/upgrades and maintaining production environments.
  • Hands-on experience with Oracle Fusion SaaS application and Oracle Analytics Cloud (OAC) / FAW (FDI) / OAS.
  • Functional experience with OAC, OAS, and Data Warehouse.
  • Supporting the FDI, OAC/OAS, OBIEE, BIApps solution post-go-live.
  • Basic knowledge of Linux OS, network configuration, and cloud platforms and services.
  • Complex technical problem-solving competence and ability to conceptualize innovative solutions.
  • Cloud Admin experience in OCI or other clouds (Azure, AWS) a plus.
  • DevOps skills – Python, Docker, Kubernetes will be an added advantage.
  • Latest certifications in Oracle Cloud Infra & Oracle OBIEE technologies a plus.

Preferred Qualifications:

  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or an equivalent engineering/science field.
  • Strong problem-solving skills (from an Applications/Functional/Operational perspective) with the ability to exercise mature judgment and closing it with root cause analysis/CAPA.
  • Able to operate independently to provide quality work products; perform varied and complex duties and tasks that need independent judgment.
  • Goal-oriented for technology and a strong desire to learn about AI/ML, Natural Language Processing, and innovative technologies.
  • Strong analytical skills and critical thinking abilities.
  • Desire to be part of a continuous learning and professional growth culture.
  • Collaborate with multi-functional teams and be a part of complete project experience from concept to implementation.
  • Exceptional professionalism and work ethic, with the ability to meet targets.
  • Strong communication skills and the ability to collaborate effectively.
  • Be self-motivated with a lot of energy and driving to closure of each assignment.
  • Good interpersonal skills with the ability to build rapport with all stakeholders.
  • Ability to clearly and concisely articulate ideas and solutions.
  • Should be a technical leader who inspires other teammates.

Benefits:

  • Comprehensive benefits package, including medical, dental, and vision insurance, short-term disability, long-term disability, life insurance, and AD&D.
  • 401(k) Savings and Investment Plan with company match.
  • Paid time off, including flexible vacation, accrued vacation, 11 paid holidays, paid sick leave, paid parental leave, adoption assistance, employee stock purchase plan, financial planning, and group legal.
  • Voluntary benefits, including auto, homeowner, and pet insurance.

About Us:

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity.

We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling, option one.

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law.

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