Donor Experience Manager

3 weeks ago


Amherst, Massachusetts, United States University of Massachusetts Amherst Foundation Full time

**Job Summary**

We are seeking an experienced Donor Experience Manager to join our team at the University of Massachusetts Amherst Foundation. As a key member of our advancement team, you will be responsible for designing and implementing a comprehensive program for donor communications and experiences.

**Key Responsibilities**

  • Develop and deliver tailored donor communications and experiences inclusive of message development, donor recognition, gift acknowledgements, endowment and impact reporting, and stewardship programs.
  • Collaborate with UMAF colleagues and SBS faculty and staff to define standardized workflows and business processes for delivering consistent and timely product sets and messaging.
  • Ensure data integrity and track results to inform and drive decisions about future initiatives and strategies.

**Requirements**

  • Bachelor's degree and five years of experience in fundraising, alumni relations, event planning, donor stewardship, or communications.
  • Demonstrated understanding of philanthropy and donor experience principles, particularly in higher education and/or institutionally related foundations.
  • Excellent written, verbal, and interpersonal skills.
  • Ability to work collaboratively with colleagues and internal and external business partners.

**Estimated Salary Range:** $84,000 - $92,000 per year.



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