Office Support Specialist
4 weeks ago
Overview
We are seeking a highly organized and detail-oriented Office Assistant to join our team at NovaCare Rehabilitation. As an Office Assistant, you will play a vital role in creating and maintaining a positive patient experience, ensuring that every patient, family member, and caretaker feels valued and supported.
Responsibilities
- Answer and direct telephone calls, schedule, and coordinate patient appointments
- Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information
- Prepare patient intake forms prior to appointments to ensure timely service
- Provide excellent customer service, meeting and greeting patients, family members, and visitors, and answering any questions or offering assistance as needed
- Help maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center
- Ensure compliance with healthcare regulations and company policies
- Assist Patient Service Specialist with faxing and filing as needed
- Maintain inventory and stock new inventory
- Keep all linens and restroom products fully stocked
- Maintain disinfectant spray bottles for the gym for patients and members
Requirements
- High School Diploma or GED
- Good organizational skills
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Ability to speak and hear sufficiently to understand and give directions
About Select Medical
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. We believe in the power of exceptional customer service and are seeking a team member who shares our values.
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