Office Support Specialist

4 weeks ago


Havertown, Pennsylvania, United States Select Medical Full time

Overview

We are seeking a highly organized and detail-oriented Office Assistant to join our team at NovaCare Rehabilitation. As an Office Assistant, you will play a vital role in creating and maintaining a positive patient experience, ensuring that every patient, family member, and caretaker feels valued and supported.

Responsibilities

  • Answer and direct telephone calls, schedule, and coordinate patient appointments
  • Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information
  • Prepare patient intake forms prior to appointments to ensure timely service
  • Provide excellent customer service, meeting and greeting patients, family members, and visitors, and answering any questions or offering assistance as needed
  • Help maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center
  • Ensure compliance with healthcare regulations and company policies
  • Assist Patient Service Specialist with faxing and filing as needed
  • Maintain inventory and stock new inventory
  • Keep all linens and restroom products fully stocked
  • Maintain disinfectant spray bottles for the gym for patients and members

Requirements

  • High School Diploma or GED
  • Good organizational skills
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Ability to speak and hear sufficiently to understand and give directions

About Select Medical

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. We believe in the power of exceptional customer service and are seeking a team member who shares our values.


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