Concierge - Part Time - Sunday, Monday, Tuesday
2 months ago
About Arcadia Place
Arcadia Place is a leading provider of senior living communities, committed to delivering exceptional experiences for our residents. We are seeking a highly skilled and customer-focused Concierge to join our team.
Job Summary
The Concierge will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless experience for our residents, guests, and employees.
Key Responsibilities:
- Customer Service: Greet residents, guests, and employees in a friendly and professional manner, responding to inquiries and providing information as needed.
- Front Desk Operations: Manage the front desk, including answering phone calls, taking messages, and communicating with team members.
- Communication: Update the Resident Phone List and Roster, Move-In and Move-Out Register, and Guest and Sign-In Logs as necessary.
- Administrative Support: Prepare meal tickets, tally meal count sheets, and distribute mail to residents and team members.
- Appointment Management: Schedule appointments for residents and family members, including hairdresser, transportation, and other services.
- Housekeeping: Maintain the front desk and entry area in a neat and organized manner.
Requirements:
- Education: High school diploma or general education degree (GED) preferred.
- Experience: One to three years of customer service experience and/or training; or equivalent combination of education and experience.
What We Offer:
- Competitive Wages: We offer competitive wages to our team members.
- Benefits: Comprehensive benefit package, including health, dental, vision, life, and disability insurances.
- Opportunities for Advancement: We offer opportunities for advancement and professional growth.
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