Concierge - Part Time - Sunday, Monday, Tuesday

2 months ago


Chula Vista, California, United States Arcadia Place Full time
Job Description

About Arcadia Place

Arcadia Place is a leading provider of senior living communities, committed to delivering exceptional experiences for our residents. We are seeking a highly skilled and customer-focused Concierge to join our team.

Job Summary

The Concierge will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless experience for our residents, guests, and employees.

Key Responsibilities:

  • Customer Service: Greet residents, guests, and employees in a friendly and professional manner, responding to inquiries and providing information as needed.
  • Front Desk Operations: Manage the front desk, including answering phone calls, taking messages, and communicating with team members.
  • Communication: Update the Resident Phone List and Roster, Move-In and Move-Out Register, and Guest and Sign-In Logs as necessary.
  • Administrative Support: Prepare meal tickets, tally meal count sheets, and distribute mail to residents and team members.
  • Appointment Management: Schedule appointments for residents and family members, including hairdresser, transportation, and other services.
  • Housekeeping: Maintain the front desk and entry area in a neat and organized manner.

Requirements:

  • Education: High school diploma or general education degree (GED) preferred.
  • Experience: One to three years of customer service experience and/or training; or equivalent combination of education and experience.

What We Offer:

  • Competitive Wages: We offer competitive wages to our team members.
  • Benefits: Comprehensive benefit package, including health, dental, vision, life, and disability insurances.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth.


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