Network Operations Center Manager

2 weeks ago


Providence, Rhode Island, United States Citizens Full time
About This Role

Citizens is a leading financial institution seeking a skilled Network Operations Center Manager to join our team. As a key member of our IT operations team, you will be responsible for directing a staff of network engineers in the day-to-day support of our network infrastructure.

Key Responsibilities
  • Directing a team of network engineers in the support of our network infrastructure
  • Analyzing, configuring, testing, and implementing standard changes
  • 24x7 monitoring of our network environment
  • Planning the support and maintenance of our infrastructure
  • Evaluating and making recommendations for improved documentation, automation, and problem resolution
  • Partnering with Network Product Platform teams to ensure supportability of incoming solutions and stability of the environment
  • Responsible for customer service and incident-related SLAs such as Mean Time to Detection and Mean Time to Resolution
  • Overseeing and leading incident resolution for Network Services as the Recovery Manager, when appropriate, and escalating to Tier 3 as required
Qualifications
  • 5 years Network Infrastructure Experience (Cisco, Arista, Palo Alto, F5, Aruba)
  • 3 years IT Operations management

Compensation Range: $180K - $200K



  • Providence, Rhode Island, United States Rhode Island College Full time

    Job Title: Manager, Data Center Infrastructure and OperationsWe are seeking a highly skilled and experienced Manager, Data Center Infrastructure and Operations to join our team at Rhode Island College.Job Summary:The Manager, Data Center Infrastructure and Operations will be responsible for overseeing the day-to-day operations of our data center, ensuring...


  • Providence, Rhode Island, United States Oracle Full time

    Job DescriptionOracle is seeking a highly skilled Cloud Network Operations Engineer to join our Global Network Operations Center Team (GNOC). As a key member of our team, you will be responsible for ensuring maximum possible service availability and performance of our cloud-based network infrastructure.Key Responsibilities:Perform data collection, triage,...


  • Providence, Rhode Island, United States Oracle Full time

    Job DescriptionOracle is seeking a highly skilled Cloud Network Operations Engineer to join our Global Network Operations Center Team (GNOC). As a key member of our team, you will be responsible for ensuring maximum possible service availability and performance of our cloud-based network infrastructure.Key Responsibilities:Perform data collection, triage,...


  • Providence, Rhode Island, United States Rhode Island College Full time

    Job Opportunity at Rhode Island CollegeWe are seeking a highly skilled professional to fill the position of Data Center Infrastructure and Operations Manager. This role is responsible for overseeing the day-to-day operations of our data center, ensuring the smooth functioning of our IT infrastructure, and implementing strategies to improve efficiency and...


  • Providence, Rhode Island, United States Oracle Full time

    Job DescriptionOracle is seeking a highly skilled Cloud Operations Manager to lead our network operations center in the USA. As a key member of our Global Network Operations Center organization, you will be responsible for leading a team of network engineers to support 24x7 network operations of Oracle's Cloud Infrastructure.Key ResponsibilitiesLead a team...


  • Providence, Rhode Island, United States Oracle Full time

    Job DescriptionOracle is seeking a highly skilled Cloud Operations Manager to lead our network operations center in the USA. As a key member of our Global Network Operations Center organization, you will be responsible for leading a team of network engineers to support 24x7 network operations of Oracle's Cloud Infrastructure.Key ResponsibilitiesLead a team...


  • Providence, Rhode Island, United States Octapharma Plasma Full time

    Lead a Team of ProfessionalsAs a Donor Center Director at Octapharma Plasma, you will oversee the daily operations of our plasma collection centers, ensuring the highest standards of quality, safety, and compliance. Your leadership skills will be put to the test as you manage a team of professionals, driving productivity, and growth while maintaining a...


  • Providence, Rhode Island, United States Octapharma Plasma Full time

    Lead a Team of ProfessionalsAs a Donor Center Director at Octapharma Plasma, you will oversee the daily operations of our plasma collection centers, ensuring the highest standards of quality, safety, and compliance. Your leadership skills will be put to the test as you manage a team of professionals, driving productivity, and growth while maintaining a...


  • Providence, Rhode Island, United States The Providence Community Health Centers, Inc. Full time

    Job SummaryThe Providence Community Health Centers, Inc. is seeking a highly skilled and experienced Health Center Director to lead the delivery and oversight of patient care services within our health clinics and specialty services. This key leadership role is responsible for maintaining broad responsibilities for all medical and non-medical administrative...


  • Providence, Rhode Island, United States Brown University Full time

    Job Description:The Senior/Lead Network Engineer plays a critical role in planning, designing, and implementing network-related services at Brown University. This position requires collaboration with various teams in the Office of Information Technology to ensure seamless network operations.Key Responsibilities:Design, implement, and troubleshoot complex...


  • Providence, Rhode Island, United States Brown University Full time

    Job Description:The Senior/Lead Network Engineer plays a critical role in planning, designing, and implementing network-related services at Brown University's Office of Information Technology.Key responsibilities include:Designing and implementing wired, wireless, and data center networks, as well as internet and cloud connectivityManaging network services...


  • Providence, Rhode Island, United States InsideHigherEd Full time

    Job Description:The Senior/Lead Network Engineer will work closely with the Office of Information Technology to design, implement, and maintain the University's network infrastructure. This includes wired, wireless, and data center networks, as well as internet and cloud connectivity. The successful candidate will have expertise in DNS/DHCP, Network...


  • Providence, Rhode Island, United States Brown University Full time

    Job Description:The Senior/Lead Network Engineer plays a pivotal role in the Office of Information Technology, collaborating with various teams to design, implement, and maintain all network-related services at Brown University.Key Responsibilities:Design, implement, and troubleshoot wired, wireless, and data center networks, as well as internet and cloud...


  • Providence, Rhode Island, United States Brown University Full time

    Job SummaryBrown University is seeking a highly skilled Senior/Lead Network Engineer to join our Office of Information Technology team. As a key member of our network team, you will be responsible for designing, implementing, and troubleshooting complex network systems, ensuring the reliability and security of our network infrastructure.Key...


  • Providence, Rhode Island, United States InsideHigherEd Full time

    Job Description:Senior/Lead Network EngineerOffice of Information TechnologyThe Senior/Lead Network Engineer plays a critical role in planning, designing, and implementing network-related services at the University. This includes wired, wireless, and data center networks, as well as internet and cloud connectivity. Key network services include DNS/DHCP,...


  • Providence, Rhode Island, United States Oracle Full time

    Job DescriptionOracle is seeking a highly skilled Principal Network Developer to join our team. As a key member of our cloud infrastructure team, you will be responsible for designing, deploying, and operating a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI).This is a challenging role that requires a deep...


  • Providence, Rhode Island, United States Rhode Island College Full time

    Data Center Infrastructure and Operations TeamWe are seeking a highly skilled Data Center Infrastructure Manager to join our team at Rhode Island College.The Data Center Infrastructure and Operations team is responsible for maintaining and operating the on-premise data centers and multi-cloud virtual data center and collaboration infrastructures.As a key...


  • Providence, Rhode Island, United States InsideHigherEd Full time

    Job Description:Senior/Lead Network EngineerOffice of Information TechnologyThe Senior/Lead Network Engineer plays a critical role in planning, designing, and implementing network-related services at the University. This includes wired, wireless, and data center networks, as well as internet and cloud connectivity. Key network services include DNS/DHCP,...


  • Providence, Rhode Island, United States The Providence Center Full time

    Job Summary:The Providence Center is seeking a skilled Residential Case Manager to provide clinical case management and psycho-social rehab services in a residential setting. As a key member of our team, you will work closely with consumers to identify their needs and develop personalized plans to address mental health symptoms and co-occurring disorders.Key...


  • Providence, Rhode Island, United States Providence Community Health Centers Full time

    Job SummaryWe are seeking a highly skilled and experienced Health Center Director to lead our healthcare operations and deliver exceptional patient care services. As a key member of our leadership team, you will be responsible for overseeing all aspects of practice operations, including financial performance, regulatory compliance, and staff management.Key...