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Cloud Network Operations Engineer

2 months ago

Providence, Rhode Island, United States Oracle Full time
Job Description

Oracle is seeking a highly skilled Cloud Network Operations Engineer to join our Global Network Operations Center Team (GNOC). As a key member of our team, you will be responsible for ensuring maximum possible service availability and performance of our cloud-based network infrastructure.

Key Responsibilities:

  • Perform data collection, triage, technical analysis, incident mitigation, and redirection as needed to maintain and optimize operations for the physical network infrastructure.
  • Develop and implement network automation scripts using the network automation API to automate responses to common operational problems.
  • Identify actionable incidents using a monitoring system and leverage strong analytical problem-solving skills to mitigate network events/incidents.
  • Collaborate with support teams and vendors to resolve network issues and provide root cause analysis.
  • Develop knowledge and skills in network and system administration, particularly with regard to Oracle Cloud Infrastructure's architecture and platforms.
  • Implement network changes following the defined Oracle organizational change process.
  • Maintain records of equipment failure and liaise with engineers and suppliers as necessary.
  • Lead efforts to update team documentation (runbooks, operations guides, technical documentation) and mentor new hires during their onboarding.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • At least 4 years of experience in network-related fields, preferably in a large ISP or cloud provider environment.
  • Experience with commodity Ethernet hardware, protocol experience with BGP/OSPF/IS-IS, TCP, IPv4, IPv6, DNS, DHCP, MPLS.
  • Experience with networking protocols such as TCP/IP, VPN, DNS, DHCP, and SSL.
  • Experience supporting network technologies, especially Juniper, Cisco, Arista, firewalls, and switches.
  • Strong analytical skills and ability to collate and interpret data from various sources.
  • Ability to diagnose network alerts to assess and prioritize faults and respond or escalate accordingly.
  • Strong oral and written communication skills.
  • Experience with Incident Response plans and strategies.
  • Excellent time management and organization skills.
  • Cisco and Juniper certifications are desired.

About Us:

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law.