Bellperson - Hotel Indigo Baltimore

1 month ago


Baltimore, Maryland, United States Remington Full time
Job Summary

We are seeking a highly motivated and customer-focused Bellperson to join our team at Hotel Indigo Baltimore Downtown. As a Bellperson, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm welcome to our hotel.

Key Responsibilities
  • Provide exceptional guest service, greeting and assisting guests with their luggage and other needs.
  • Drive the hotel shuttle van safely and efficiently, ensuring timely transportation for guests.
  • Have knowledge of the hotel property, staff, and services, providing clear and accurate directions to guests.
  • Suggest and promote hotel amenities, such as our restaurant, lounge, and spa.
  • Respond promptly to guest requests for bell services, ensuring a high level of satisfaction.
Requirements
  • High work ethic and self-initiative, with the ability to work in high-pressure situations.
  • Flexibility to work varying schedules, including nights, weekends, and holidays.
  • Proven experience in customer service, with the ability to handle guest complaints and concerns.
  • Strong team player with a passion for delivering exceptional guest experiences.
What We Offer

As a Bellperson at Hotel Indigo Baltimore Downtown, you will enjoy a dynamic and fast-paced work environment, with opportunities for growth and development. We offer competitive compensation and benefits, as well as a fun and supportive team culture.


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