Case Manager

3 hours ago


Chesterfield, Missouri, United States A-Line Staffing Solutions Full time
Job Title: Case Manager

We are seeking a dedicated Case Manager to join our team at A-Line Staffing Solutions.

Job Summary

The Case Manager will provide front-line support to patients and their caregivers, serving as a vital resource for Social Determinants of Health (SDOH) throughout the patient assistance journey.

Key Responsibilities
  • Assist patients and caregivers as an advocate, educator, and single point of contact.
  • Field incoming calls from patients, caregivers, and providers; triage calls and route them appropriately.
  • Provide scripted information on accessing reliable resources.
  • Assess patient needs during initial welcome calls and navigate them to suitable resources.
  • Conduct welcome calls for newly registered patients, providing support materials and resources.
  • Adhere to compliance standards outlined in business rules, policies, and SOPs.
  • Assess patient barriers based on SDOH, including socioeconomic status, education, housing, transportation, food security, and access to healthcare.
  • Identify and connect patients with appropriate SDOH resources, assisting in scheduling appointments as needed.
Requirements
  • One year of pharmacy technician experience.
  • High School Diploma or GED required.
  • Current MO pharmacy technician registration in good standing, or eligibility to obtain.
  • Basic math calculation skills.
  • Punctual, reliable, and able to work a flexible schedule.
  • Adaptable and willing to develop new skills as needed.
About A-Line Staffing Solutions

A-Line Staffing Solutions is a leading provider of healthcare staffing solutions. We are committed to delivering exceptional service and support to our clients and candidates.


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