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Retail Associate

2 months ago

Novi, Michigan, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. This role is responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
  • Process member purchases, assist with payments, and utilize cash registers to facilitate transactions.
  • Maintain a clean and organized store environment, including sweeping and cleaning the parking lot, and ensuring carts are available and organized.
  • Assist members with transporting items, utilizing cart retrieval equipment, and maintaining parking lot cleanliness.
  • Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy.
  • Complete work assignments and priorities by using policies, data, and resources, collaborating with managers, co-workers, customers, and other business partners.
Requirements
  • Customer service experience, preferably in a retail environment.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks.
  • Excellent communication and interpersonal skills.
  • Ability to stand for long periods of time and lift up to 25 pounds.
  • High school diploma or equivalent required.
What We Offer
  • Competitive hourly wage range of $17.00 to $24.00.
  • Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
  • Benefits package, including health, financial, and paid time off benefits.
  • Opportunities for career growth and development.