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Customer Service Representative

2 months ago


O'Fallon, Missouri, United States Jay Maitland - State Farm Agent Full time
Job Title: Receptionist - State Farm Agent Team Member

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused review process to educate customers about insurance options.

Responsibilities:
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements:
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening.
  • People-oriented.
  • Detail oriented.
  • Proactive in problem solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.
What We Offer:
  • 401k.
  • Hourly pay plus commission/bonus.
  • Health benefits.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours.
  • Growth potential/Opportunity for advancement within my agency.
  • License reimbursement.

We are located in O'Fallon, MO and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.