Massage Therapist Support Specialist

1 week ago


North Tonawanda, New York, United States Massage Envy Full time

Company Overview:

Massage Envy is the leader in accessible massage and skin care, with a community of 35,000 wellness enthusiasts. As a wellness support specialist at our Amherst franchised location, you'll join a team dedicated to helping people feel their best.

Salary: $25-$30 per hour

Job Description:

As a sales superstars and customer service expert, you will support and empower our service providers as they deliver amazing, safe, and professional massage and skin care services. You will help create and maintain a pleasant, clean, calming environment, ensuring that treatment rooms are client-ready and service providers have everything they need to deliver outstanding services.

You will be responsible for creating a positive and professional atmosphere, delivering excellent customer service, and supporting the delivery of our brand promise, 'We help you take care of you.' Your role will also involve upholding the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy, while protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

Required Skills and Qualifications:

  • Sales experience and ability to connect clients to memberships, services, and retail products
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and prioritize tasks
  • Knowledge of massage and skin care services
  • Basic math and computer skills

Benefits: Competitive salary, opportunities for growth and development, and a supportive work environment



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