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Client Relations Specialist

2 months ago

Mooresville, North Carolina, United States FastSigns Full time

Are you a natural communicator? If you have a knack for connecting with others and enjoy assisting individuals in resolving their challenges, we want to hear from you. At FASTSIGNS, we are seeking enthusiastic individuals who thrive in a dynamic environment and are eager to learn and grow.

Role Overview: As a Customer Service Representative at FASTSIGNS, you will serve as the primary point of contact for both existing and potential clients. Your role will involve engaging with customers through various channels, including email, phone, and face-to-face interactions.

Key Responsibilities:

  • Build and maintain strong relationships with clients, transforming prospects into loyal customers.
  • Provide exceptional service by understanding client needs and offering tailored solutions.
  • Participate in daily team meetings to discuss strategies and business objectives.
  • Prepare estimates and manage work orders to ensure timely delivery of products.

Why Join Us? The sign industry is vibrant and ever-evolving, offering a diverse range of projects that keep your work engaging. At FASTSIGNS, we pride ourselves on delivering top-notch customer service and continuously seek ways to enhance our offerings through client feedback.

Ideal Candidate: We are looking for individuals who are outgoing, responsive, and possess excellent listening and organizational skills. Your ability to foster relationships will be key to your success in this role.

Growth Opportunities: This position is not merely an entry-level role; it is a stepping stone for those aspiring to advance their careers and develop personally. We provide extensive training programs to help you enhance your skills and achieve your professional goals.

Commitment to Diversity: At FASTSIGNS, we value diversity and inclusion, recognizing that a variety of perspectives strengthens our business. We believe in creating an environment where everyone can thrive.

Note: This franchise is independently owned and operated. All hiring decisions will be made by the franchise management.