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Business Transformation Specialist

2 months ago

Richmond, Virginia, United States VA Department of Transportation Full time
About the Role

We are seeking an experienced IT Manager I - Business Architecture to join our team at the VA Department of Transportation. As a key member of our Performance Transformation Division, you will play a critical role in transforming our business architecture by planning and implementing transformational solutions to complex problems.

Key Responsibilities
  • Business Transformation: Serve as the agency's business architect to lead business transformation efforts, supporting continuous improvement in the agency and leading progressive IT programs, change management, business process re-engineering, and data management.
  • Strategic Direction: Provide strategic and tactical direction for assigned program areas, maintaining business integration role by working collaboratively on behalf of the business to ensure effective deployment of information technology capabilities for stakeholders throughout the agency.
  • Data Management: Develop proper governance for agency data management maturation to ensure effective data-driven decision making, as well as governance around business enablement technologies.
  • Program Execution: Directs, through subordinate supervisors, all program, operations, and staff in assigned areas, performing managerial and technical work ranging from moderate to considerable difficulty.
  • PTD Management: Provide effective management of PTD people, processes, policies, and technology as an assistant division administrator, ensuring the development and performance improvement of assigned PTD staff.
  • Change Management Initiatives: Support change management initiatives by helping lead or manage organizational change throughout the organization, supporting the agency through studies, analyses, change management, and special assignments.
  • Business Architecture, Data Management, and Data Science Related Functions: Oversee Business Architecture planning, development, and implementation efforts, overseeing the re-engineering of major business processes, and overseeing Data Management planning, development, and implementation efforts.
  • Process Improvement: Manage work throughput by monitoring and measuring progress to tactical KPIs that cross functional boundaries as well as unit-specific measures, managing delegated processes for each shared program area and monitoring and assessing performance via tactical KPIs.
  • Staff Development: Interact with subordinates to provide leadership and guidance in managing the area, applying concepts, practices, and procedures of supervision and leadership in each functional area.
  • Business Analysis and IT Delivery Related Functions: Manage project managers and task leaders who conduct a variety of tasks from simple solutions to major technology implementations, leading function by aligning business needs with appropriate delivery paths.
  • Leadership: Ensure IT investments have demonstrated value and ROI, acting in the capacity of Division Administrator when necessary.
  • Compliance: Provide compliance management by ensuring management and staff comply with required VITA, DHRM, VDOT, and ITD policy.
Requirements
  • Ability to develop research methodologies, communicate research results, and develop recommendations.
  • Comprehensive knowledge of project management and program management metrics, techniques, and control processes.
  • Ability to facilitate large groups and teams in geographically dispersed locations across multiple disciplines and organizational levels.
  • Ability to work independently, lead, coach, and direct teams.
  • Ability to communicate effectively orally and in writing with diverse audiences and to make presentations and conduct meetings.
  • Ability to manage development projects in accordance with Commonwealth of Virginia (COV) and Project Management Institute (PMI) guidelines.
  • Comprehensive knowledge of strategic and tactical management of large, enterprise-wide technology programs.
  • Skill in project management, productivity analysis, performance measurement, strategic planning.
  • Ability to communicate effectively orally and in writing with internal and external customers at all levels in the agency.
  • Skill in researching best practices and applying them to organizational guidelines and policies.
  • Experience in strategic consulting, performing quantitative analysis, preparing comprehensive analysis and executive-level reports with recommendations.
  • Ability to perform systems analysis requirements such as database schema design, user interfaces, and data flows, and design for computer applications.
  • Knowledge of information system data processing methods, data analysis techniques, and application systems maintenance.
  • Extensive knowledge of SharePoint, Power Platform, Microsoft Teams, and how these tools can be leveraged to achieve business architecture goals and objectives.
  • Extensive knowledge of VDOT's technology architecture and standards and depth and breadth of technology solutions.
  • Extensive skill in requirement elicitation for software systems and applications using various techniques to elicit system and software requirements.
  • Ability to apply system engineering, management, planning, and accounting principles to projects.
  • Knowledge of organizational change management.
  • Ability to facilitate the development of project plans and develop performance measures.
  • Knowledge of application development life cycle processes and enterprise data practices.
  • Knowledge of supervisory and human resource principles and practices to include hiring, discipline, performance management, and employee development.
Minimum Qualifications
  • Ability to communicate effectively orally and in writing with diverse audiences and to make presentations and conduct meetings.
  • Ability to organize, plan, design, implement complex and integrated computer systems that meet business needs.
  • Ability to perform systems analysis and design for computer applications.
  • Ability to drive results, build relationships, and influence senior management.
  • Ability to travel occasionally in-state and overnight.
  • Ability to work independently as well as in large cross-functional groups.
  • Strong project management, analytical skills, project problem identification, and problem-solving skills.
  • Ability to elicit, organize, plan, and document complex requirements for computer systems that meet business needs.
  • Skill in interpersonal skills with teams and customers.
  • Knowledge of application development life cycle processes and enterprise data practices.
  • Knowledge of SharePoint, Power Platform, Microsoft Teams, and Docusign.
Additional Considerations
  • Experience working with or developing data visualizations through Business Intelligence (BI) tools.
  • A combination of training, experience, or education in Computer Science, Industrial Engineering, Systems Engineering, Business Administration, Economics, Statistics, or related field desired.
  • Experience in strategic consulting and preparing comprehensive analysis and executive-level reports with recommendations, to include demonstrated experience leading change management initiatives.
  • Black belt six sigma certification.
  • Experience leading IT professionals.
  • Experience with data analysis, database management, or data mining.
  • Experience implementing systems and software solutions.
  • Extensive experience in leading Information Technology projects and experience in overseeing the complete IT systems lifecycle.
  • Experience in leading organization change management initiatives.
  • Experience successfully facilitating small and large groups with a variety of customers.
  • Ability to leverage data to analyze performance, develop insights, and effectively partner with and direct analytical resources to optimize operational effectiveness.
  • Progressively responsible experience with business information systems and requirements gathering.
  • PMI Project Manager Certification.
  • Knowledge of industrial or system engineering practices and concepts relating to transportation issues with a track record of developing and leading successful process improvements.
  • Experience with business information systems.