Store Supervisor

2 days ago


South Dartmouth, Massachusetts, United States Dunkin' Full time

Company Overview:

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Couto Management, the Dunkin' franchisee operating in Eastern Massachusetts, is seeking a skilled Store Supervisor to join their team. As a key member of our management staff, you will be responsible for assisting with employee training, completing weekly reports, and ensuring excellent customer service.

Salary and Benefits:

The estimated salary for this role is $40,000-$60,000 per year, depending on experience. In addition to a competitive salary, we offer health, dental, and vision insurance, voluntary benefits, paid time off, professional development opportunities, and more.

Job Description:

A Store Supervisor at Couto Management plays a critical role in maintaining high standards of customer satisfaction and employee performance. Key responsibilities include:

  • Assisting management with employee training and supervision
  • Completing weekly reports and maintaining records
  • Providing excellent customer service and ensuring accuracy and efficiency
  • Preparing food and beverages according to Dunkin' Donuts specifications
  • Handling additional projects and duties as assigned by management

Required Skills and Qualifications:

To be successful in this role, you will need:

  • 6+ months of experience in quick service retail, preferably in a supervisory role
  • Excellent communication skills and ability to read, write, and speak English fluently
  • Certification or willingness to become certified in all Dunkin' Brands courses, ServSafe, and other required local health department certifications
  • Outstanding interpersonal skills and ability to build strong relationships with colleagues, management, and customers
  • Ability to work well under stress and meet Board of Health requirements

Benefits and Perks:

In addition to a competitive salary and comprehensive benefits package, our Store Supervisors enjoy:

  • Free coffee and donuts
  • Employee discounts
  • Professional development opportunities
  • Friendly and supportive work environment

About Us:

Couto Management provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, age, sexual orientation, national origin, ancestry, disability, genetics, veteran status, or any other characteristic protected by state, federal, and local laws. We are committed to creating a diverse and inclusive workplace culture that values mutual respect and understanding.



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