Keyholder

6 months ago

South Portland, United States The Paper Store Full time

The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Key Holders are responsible for delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment. Key Holders report directly to the Store Team Leader and other members of management. 

Key Holders are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Key Holders are responsible for all Sales Associate responsibilities. Responsibilities also include providing the team with continuous coaching to improve sales and service, processing customer returns and exchanges, supervising the sales floor, and performing store opening/closing procedures.

KEY RESPONSIBILITIES:

Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class ServiceGreet and welcome every customer warmly and with enthusiasmUnderstand customer needs by asking open-ended questionsExplain product features and benefits in relation to the customers’ needs by providing in-depth product knowledgeSuggest additional items to build onto sales by utilizing effective selling techniques Thank the customer sincerely and invite them to return and shop with us againBe a TPS Brand AmbassadorBuild customer loyalty by being friendly, attentive and respectful of customersInspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programsContribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as requiredProfessional presentation in attire, demeanor, appearance and compliance to company dress codeSupport all sales efforts and initiatives across all business channels in an effort to maximize company sales Consistently capture accurate and valid customer information at the POS Maintain awareness of all current promotions and process them correctly at the Point of Sale Demonstrate the ability to make decisions with sound judgement, and in the best interest of the TPS customer, store team, and businessContinually train and coach associates on GUEST service behaviors and assigned tasks Demonstrate desire to participate in training and development utilizing all training resources availablePrepare incoming product for the sales floor by following instruction and guidance from supervisorsMerchandise product following company visual guidelines and visual standardsDemonstrate a fundamental knowledge of computers, systems and programs relevant to the positionUphold store maintenance and cleanliness standardsAfter comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)Perform management functions as expected. This includes, but is not limited to: opening and closing of the store, management functions on point of sale, supervising the sales floor, coordinating breaks etc.Assist with all other related tasks as directed within assigned time frameComply with all company policies and procedures

JOB REQUIREMENTS:

Previous experience and leadership work in specialty retail is preferredAbility to work a flexible schedule to include nights, weekends, and holidaysDemonstrate an ability to multi task while being attentive to customers Proficient in using Microsoft Office and POS Systems Ability to work well and be a leader in a team environment Ability to be mobile on a sales floor for extended periods of timeAbility to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques

The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. 

Please be aware that any pay ranges displayed on The Paper Store's job postings are to accommodate the wide range of candidate experience, store sales volume and geography. 


open availability

  • Keyholder Billing and Customer Relations Specialist

    3 weeks ago

    South Holland, Illinois, United States Ashland Propane Inc Full time

    **About Ashland Propane Inc.**Ashland Propane Inc., a reputable company in the industry, seeks a skilled Keyholder Billing and Customer Relations Specialist to join their team.This role is a blend of computer data entry, processing, and communication with customers, making it an ideal opportunity for individuals who can multitask and contribute to company...

  • Guest Services/Keyholder

    4 months ago

    South Burlington, United States Healthy Living Market and Café Full time

    Job Type Part-time Description WE'RE LOOKING FOR THE COOLEST HUMANS IN TOWN! Come join a team that: Focuses on teamwork Supports a collaborative environment Puts curiosity and great ideas first Is dedicated to providing an exceptional guest experience Builds community relationships Loves food and cooking Has fun while working hard! For our Guest Services...

  • Bridgeport Village Part-Time

    4 weeks ago

    Portland, United States Pendleton Woolen Mills Full time

    Start your career today! We offer: Flexible work hours Medical, Dental, Vision for eligible employees Generous employee discount 401K with company match Competitive compensation with paid time off Growth and development opportunities We own a wonderful story, one that our Pendleton Ambassadors should always be telling, where the customer and the product...

  • Full Time Service Lead

    4 months ago

    South Portland, United States Lolli & Pops Full time

    Job DetailsJob Location Maine Mall - South Portland, ME Position Type Full Time Salary Range $14.50 - $15.50 Hourly DescriptionLolli & Pops Full-Time Service Lead/Keyholder Joining our team will be the sweetest decision you'll ever make! At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I...

  • Full Time Sales Associate

    1 week ago

    Portland, United States UNTUCKit Full time

    About the RoleThis key position plays a crucial part in ensuring high levels of customer satisfaction through excellent sales service and creating a fun, relaxed environment for customers to feel comfortable shopping. As a Keyholder, you will be responsible for assessing customers' needs, providing information on our products, features, and benefits, and...

  • Part-Time Sales Associate

    1 week ago

    Portland, Oregon, United States Pendleton Woolen Mills Inc Full time

    Job OverviewWe are seeking a highly motivated and sales-driven individual to join our team as a part-time sales associate at PDX Airport. As a keyholder, you will be responsible for driving product knowledge, delivering exceptional customer service, and achieving sales targets.This is an excellent opportunity to grow your career in retail sales and customer...

  • Keyholder - Food Distributor

    4 weeks ago

    South Hackensack, New Jersey, United States Restaurant Depot Full time

    Job Title: Receiving ClerkJob Summary:As a Receiving Clerk at Restaurant Depot, you will play a critical role in ensuring the smooth operation of our warehouse. Your key responsibilities will include:Coordination of deliveries to ensure timely receipt of goodsEffective communication with internal and external stakeholders to facilitate returns, rejections,...

  • Dynamic Sales Associate

    3 weeks ago

    Portland, Oregon, United States Pendleton Woolen Mills Inc Full time

    At Pendleton Woolen Mills Inc, we're seeking a talented Sales Associate to join our team at Bridgeport Village. As a keyholder sales associate, you'll play a vital role in driving product knowledge, delivering exceptional customer service, and meeting sales goals.About the RoleWe offer a competitive salary of $18.50 per hour, plus benefits including medical,...

  • Pendleton Ambassador

    3 weeks ago

    Portland, Oregon, United States Pendleton Woolen Mills Full time

    We are seeking a dynamic and motivated individual to join our team as a part-time keyholder sales associate at our Bridgeport Village location in Tigard, OR.Job OverviewPendleton Woolen Mills is a renowned brand that connects people to quality products. As a Pendleton Ambassador, you will play a vital role in bringing generations together by providing...

  • Holiday Seasonal Sales and Merchandising Expert

    4 weeks ago

    South Plainfield, New Jersey, United States GameStop Full time

    Role DescriptionThe Seasonal Sales Associate position at GameStop is an excellent opportunity for individuals who enjoy working in a dynamic retail environment and providing exceptional customer service. As a key member of our sales team, you will play a vital role in delivering outstanding guest experiences and driving sales during the holiday season.Key...

  • GameStop Retail Sales Associate

    3 weeks ago

    South Plainfield, New Jersey, United States GameStop Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Seasonal Sales and Customer Service Representative to join our team at GameStop. This role is perfect for individuals who enjoy working in a fast-paced retail environment and providing exceptional service to customers.Job ResponsibilitiesProvide best-in-class customer service by greeting...

  • Optical Supervisor

    1 week ago

    Portland, United States Warby Parker Full time

    New Store OpeningJob Status: Full-Time or Part-TimeWarby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. (At other brands, you might see similar roles called Optical Keyholder.) In this role, you’ll rely on your optical prowess, friendly demeanor, and product expertise to create incredible customer...

  • Mountain Studio Retail Sales Lead | South Lake Tahoe, CA

    7 days ago

    South Lake Tahoe, United States Stio Full time

    ABOUT STIO Stio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming (and satellite teams in Salt Lake City, UT and Denver / Boulder, CO) Stio draws inspiration from the surrounding Teton Range and offers products via...