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Triage Nurse Specialist

2 months ago


Millwood, Washington, United States Medix Full time
Job Summary

Medix is seeking a highly skilled Triage Nurse Specialist to join our team. As a Clinical RN Care Coordinator, you will play a critical role in providing exceptional patient care and ensuring seamless communication between patients, physicians, and staff.

Key Responsibilities
  • Assessment and Triage: Utilize critical thinking and nursing skills to assess patient problems, both in the office and on the phone, to determine disposition of patients.
  • Patient Care Coordination: Facilitate patient care and document all communication into the electronic health record.
  • Customer Service: Provide excellent customer service to patients and team members.
  • Specimen Handling: Consistently demonstrate correct handling of procedure specimens per providers orders, including appropriate identification, labeling, dating, and disposition of the specimen.
  • Communication: Communicate physician treatment plan; lab/imaging results to patients and document appropriately within the EMR.
  • Confidentiality: Maintain strict patient confidentiality; adheres to all HIPAA regulations and completes required staff training.
  • Work Environment: Maintains a clean and safe work area.
Additional Responsibilities
  • Escort and Education: Escorts patients to and from the exam room for procedures. Patient education and assist physicians with Urolift and Space OARs, Aveed and Provenge, assess for allergic reaction.
  • Procedure Performance: Performs independently Catheter and suprapubic catheter changes, Aveed, Provenge infusions, PTNS, Bladder Instillations, and Urodynamics.
  • Instrument Cleaning: Clean and use high-level disinfection of instruments.
  • Charting: Utilizes current nursing practices to provide patient care while focusing on the needs of the patient and exemplifying service excellence, care, concern, respect, and cooperation. As a member of a healthcare team, functions in the role of patient advocate by being in the position of initial contact for patient-related issues.
  • Electronic Health Record: Utilize EPIC to chart patient care.
Requirements
  • Experience: 2-3 Years Triage RN Experience (Does not have to be Urology)
  • Customer Service: Efficient in Customer Service and Patient Care (Reducing long call times)
  • Licensure: WA State Nursing License
  • Education: BA from an Accredited School of Nursing
  • Skills: Quick Decision Making Skills, Efficient Multi-Tasking
Preferred Qualifications
  • Software Experience: Experience with EPIC Software
  • Computer Skills: Knowledgeable and proficient in computer applications (Excel/Word), with the ability to learn new software programs and expand knowledge on new computer systems.
Soft Skills
  • Stress Management: Ability to handle stressful and constantly changing conditions
  • Teamwork: Team player that can work well without supervision