Hotel Quality Assurance Specialist

4 weeks ago

California USA, United States Ecolab Full time
About the Role

Ecolab is seeking a highly skilled Brand Protection and Quality Assurance Specialist to join its EcoSure division, an industry leader in brand protection programs. As a key member of our team, you will play a critical role in driving operational excellence and helping our clients grow their business.

Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include top brands in the hospitality industry, including foodservice and hotels, as well as convenience stores, facilities, and long-term care.

Key Responsibilities
  • Conduct comprehensive on-site visits to assess brand protection and quality assurance standards
  • Provide best-in-class coaching and training to help clients maintain the highest standards
  • Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
  • Partner with other EcoSure and Ecolab teams to solve client challenges
  • Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
Requirements
  • High school diploma and 2 years of hospitality industry-related experience
  • Current and valid Driver's License
  • No Immigration Sponsorship available
Preferred Qualifications
  • Bachelor's degree in culinary, hospitality, or business field
  • Multilingual (Spanish & French preferred)
  • High-level customer service and advanced consultative skills
  • Ability to work well under pressure, juggle tasks, and work efficiently against deadlines
About Ecolab

Ecolab is a global leader in water, hygiene, and energy technologies and services. Our EcoSure division partners with global brands to create an end-to-end brand protection strategy. Through a collaborative approach to assessments, coaching, and industry best practices, we create a unique program that encompasses the critical components of any operation.

The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience.

Benefits

Ecolab offers a comprehensive benefits package, including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, tuition reimbursement, and more. We also offer a paid training program, company-paid vehicle, and a culture of safety that includes top-notch safety training and personal protective equipment.

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