Resident Engagement Coordinator
4 days ago
FPI Management is a prominent player in the property management industry, with a nationwide presence and a commitment to excellence. Our goal is to provide exceptional services and create long-lasting relationships with our residents and clients.
Job Title: Customer Service Representative
This role involves developing and implementing strategies to enhance resident satisfaction and retention, while ensuring seamless day-to-day operations. The ideal candidate will possess strong communication, problem-solving, and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Interact with residents to address their concerns and needs
- Develop and execute resident retention strategies to boost occupancy rates
- Collaborate with colleagues to resolve issues and improve services
- Provide exceptional customer service through effective communication and problem-solving skills
Requirements
A minimum of one year of experience in customer service or a related field is required, along with strong computer skills, proficiency in English, and a valid driver's license (if required). Familiarity with property management software and excellent communication and interpersonal skills are also essential. Additionally, you should be comfortable working in a dynamic environment with changing priorities and deadlines.
Benefits and Compensation
FPI Management offers a comprehensive compensation package, including an estimated $40,000 annual salary, paid time off, and opportunities for career advancement. Our benefits program includes health insurance, retirement plans, and access to industry-leading tools and resources.
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