Banquet Captain

We are seeking a highly motivated and experienced Banquet Captain to join our team at Pyramid Global Hospitality. The successful candidate will be responsible for leading the performance of all hourly banquet food and beverage servers and banquet house attendants, and will be the personal representative of the property to banquet guests.

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks, and putting out table centerpieces.
• Service to include picking up food from the back hall, carrying trays to the function location, serving food, and clearing the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, and vacuuming.
• Clean the back hall and organize the storerooms.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Assist as needed with event room setup according to meal period and table needs.
• Perform food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
• Serve food and beverages to guests.
• Remove dishes, glasses, silverware, or other items from tables/counter tops and take them to the kitchen.
• Clean and sanitize tables and/or counters & seats after guests are finished.
• Explain how various menu items are prepared, cooking methods, and ingredients.
• Take into consideration any special requests and dietary issues made by the guest.
• Provide general property information.
• Offer a warm and sincere welcome/farewell for all guests.
• Interact with staff in a professional manner, assisting other departments with necessary information.
• Ensure final quality check on food and beverage items prior to serving guests.
• Monitor assigned tables for customer satisfaction, quality, and additional service.
• Address any guest issue promptly and with high concern.
• Aid other events and restaurant staff as needed.
• Maintain constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons).

Previous banquet service experience is required. The compensation for this position is $9.00/Yr. - $9.00/Yr. based on qualifications and experience.

The language code for this position is en-US.