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2 months ago
Renaissance Indianapolis North is a leading hospitality company that values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.
We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Job SummaryWe are seeking a highly motivated Banquet Captain to join our team at Renaissance Indianapolis North. This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables, as well as clear and tear down banquet rooms at the end of the function. Assisting the Banquet Manager, this individual will lead the performance of all hourly banquet food and beverage servers and banquet house attendants and is the personal representative of the property to banquet guests.
Key Responsibilities- Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks, and putting out table centerpieces.
- Service to include picking up food from the back hall, carrying trays to the function location, serving food, and clearing the food from the tables.
- Break down to include bussing tables, putting away dirty linen and centerpieces, and vacuuming.
- Responsibilities also include cleaning of the back hall and organizing of storerooms.
- Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
- Assists as needed with event room setup according to meal period and table needs.
- Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
- Serves food and beverages to guests. Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen.
- Cleans and sanitizes tables and/or counters & seats after guests are finished.
- Explains how various menu items are prepared, cooking methods, and ingredients.
- Takes into consideration any special requests and dietary issues made by the guest.
- Provides general property information. Offers a warm and sincere welcome/farewell for all guests.
- Interacts with staff in a professional manner, assisting other departments with necessary information.
- Ensures final quality check on food and beverage items prior to serving guests.
- Monitors assigned tables for customer satisfaction, quality, and additional service.
- Addresses any guest issue promptly and with high concern.
- Aids other events and restaurant staff as needed.
- Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons).
Previous banquet service experience is required.
CompensationThe compensation for this position is $9.00/Yr. - $9.00/Yr. based on qualifications and experience.