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Scenter Manager
1 month ago
We are a dynamic and growing company dedicated to providing exceptional dog wellness services. As a key member of our team, you will play a vital role in driving business growth and delivering outstanding customer experiences.
Job SummaryWe are seeking a highly skilled and motivated Scenter Manager to lead our team and drive business growth. The successful candidate will be responsible for overseeing the day-to-day operations of the Scenter, ensuring exceptional customer service, and driving sales through health and wellness education.
Key Responsibilities- Drive membership sales through effective health and wellness education
- Maintain a knowledgeable team that prioritizes dog wellness and safety
- Provide leadership, guidance, and mentorship for the Scenter employees
- Drive employee development through leadership, training, and performance reviews
- Uphold quality standards through hands-on participation, employee audits, and training
- Promptly and accurately communicate information from upper management to your team
- Identify when/where help is needed and provide assistance to keep Scenter on schedule
- Create an environment conducive to teamwork, open communication, and Scenthound values
- Manage client expectations; Resolve customer concerns
- Ensure the safety of dogs and team members at all times
- Adhere to Scenthound sanitary and cleaning practices
- Effective communication with team members and dog parents
- Leadership, coaching, mentorship
- Recruiting, hiring, and creating a happy and effective team
- Problem-solving
- Attention to detail
- Time-management - ability to make an efficient schedule
- Computer/technology proficiency
- Accountability; hold oneself and others to a high quality of services
$45,000.00 - $50,000.00 per year