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Customer Service Representative

2 months ago

East Alton, Illinois, United States Olin Full time

Job Summary: We are seeking a highly skilled Customer Service Assistant to join our team at Olin. As a key member of our customer-facing team, you will be responsible for establishing and overseeing customer order and account management activities.

Key Responsibilities:

  • Manage customer orders and accounts to ensure timely and accurate fulfillment.
  • Provide exceptional customer service and support to resolve customer inquiries and concerns.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
  • Develop and maintain strong relationships with customers to drive loyalty and retention.
  • Stay up-to-date on product knowledge and company policies to provide accurate information to customers.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience in a retail or similar environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong attention to detail and organizational skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.